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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4/5
Molto buono
45 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.9
Servizio4.0
Pulizia4.1
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Tutte le recensioni(45)
Recensioni positive(36)
Recensioni con foto/video(4)
Soggiorno meraviglioso!(5)
Recensioni negative(9)
Utente ospite
Camera Superior King
Soggiorno: lug 2024
Altro
1 recensione
2.7/5
Pubblicata: 11 ago 2024
The hotel is effectively an island in a sea of rubble. The roads are too dangerous to walk anywhere from the hotel. The hotel does not provide any outside seating, even the pool is indoor.
The large reception / seating area has too few areas to sit. Some of the reception staff were very helpful but others seemed to go out of their way to be awkward.
Laundry is expensive!
Breakfast lacks protein options, just eggs and sausage.
The rooms are comfortable however the shower in over the bath and there is a significant marble surround to negotiate into and out of the bath.
The hotel doesn’t provide any documentation on sites of interest and it’s a 30 min taxi to reach the old town.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Pullman Istanbul Hotel & Convention Center. We sincerely apologize for the inconveniences you encountered during your visit.We understand your concerns about the surrounding area and the accessibility of outdoor seating. While we strive to create a comfortable indoor environment, we recognize the importance of outdoor spaces and appreciate your thoughts on this matter. We are glad to hear that you found our rooms comfortable, although we regret that the shower setup was not to your liking. Our team is continuously working on improving guest experiences, and your comments about the reception staff and breakfast options will be reviewed for future enhancements. We appreciate your input regarding the lack of documentation on local attractions, as this is something we aim to provide. Your feedback is invaluable in helping us improve our services.Thank you once again for your comments, and we hope to welcome you back for a better experience in the future.Best regards,Pullman Istanbul Hotel & Convention Center
Utente ospite
Camera Superior King
Soggiorno: nov 2024
Solo
3 recensione
3.7/5
Pubblicata: 1 feb 2025
The hotel Is clean and nice. Services are ok, but what is missing is a nice bar to have a drink in a nice environment. the Spa is nice but pricey... The hotel is located far from the city centre, so it's good just for attending conventions or for similar reasons.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your feedback. We appreciate your comments on our cleanliness and services. We understand your desire for a more inviting bar atmosphere and acknowledge the spa pricing concerns. Our location is indeed more suited to convention attendees, and we strive to provide a comfortable experience for all guests. We value your input and will keep it in mind for future improvements.Best regards,Pullman Istanbul Hotel & Convention Center
Cyrus20_23
Camera Superior King
Soggiorno: dic 2024
Solo
28 recensione
4.0/5
Molto buono
Pubblicata: 10 gen 2025
The hotel is nice near by everything had a great time
Traduci
Risposta dalla struttura: Dear Cyrus20_23,Thank you for your kind words about our hotel and its convenient location. We are delighted to hear that you had a great time during your stay. We look forward to welcoming you back in the future.Best regards,Pullman Istanbul Hotel & Convention Center
Utente ospite
Camera Superior King
Soggiorno: dic 2024
Altro
1 recensione
4.5/5
Ottimo
Pubblicata: 18 gen 2025
Spacious room, clean, good service by hotel staff.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your kind words regarding our spacious rooms and the service provided by our staff. We are delighted to hear that you had a pleasant stay with us.Best regards,Pullman Istanbul Hotel & Convention Center
Dana Kz
Camera Superior con due letti singoli
Soggiorno: feb 2024
Coppia
10 recensione
2.0/5
Pubblicata: 18 mar 2024
The reception not welcome person, the location also very comfortable to reach anywhere else, the breakfast very poor, a lot of yogurts but for vegans only salat, tomatoes, cucumbers. For sure not for vegans. It was a big jacuzzi but it was not possible to use it because the button to switch shower didn’t work and it was started to smell bad. At the night time impossible to reach to the reception. The price not suits with service. Not recommend.
Traduci
Risposta dalla struttura: Dear Dana Tegisbayeva,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the shortcomings you experienced, particularly with our reception service and breakfast offerings. We strive to accommodate various dietary preferences and will take your comments into consideration for future improvements. Regarding the jacuzzi, we regret the inconvenience caused by the malfunctioning facilities. Additionally, we understand the importance of accessibility and will review our nighttime reception service.We appreciate your insights and hope for the opportunity to better serve you in the future.Best regards,Pullman Istanbul Hotel & Convention Center
Bekir K.
Suite Executive (con vista sulla città)
Soggiorno: dic 2023
Coppia
66 recensione
3.7/5
Pubblicata: 10 feb 2024
Hotel is in the middle of nowhere. You will definitely need taxi or car . Water pressure is not good in bathroom and toilets. They have NESPRESSO coffee machines but no capsules
Traduci
Risposta dalla struttura: Dear Bekir,Thank you for sharing your feedback. We regret to hear about your experience with the location and the water pressure, as well as the coffee capsules. Your insights are valuable and will be taken into consideration for future improvements.Warm regards,Pullman Istanbul Hotel & Convention Center
Risposta dalla struttura: Dear Zhiqiuhaoyun,Thank you for your positive feedback regarding the spacious room and convenient amenities. We appreciate your comments about the slippers and will take them into consideration for future improvements. We're glad you enjoyed the breakfast and found our location convenient.Best regards,Pullman Istanbul Hotel & Convention Center
Risposta dalla struttura: Sayın Mustafa Zurnacı,Değerli geri bildiriminiz için teşekkür ederiz. Konforlu odalarımız ve banyo temizliğimizle ilgili olumlu yorumlarınız bizi mutlu etti. Sizi tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,Pullman Istanbul Hotel & Convention Center
Utente ospite
Camera Superior King
Soggiorno: set 2024
Lavoro
31 recensione
4.2/5
Molto buono
Pubblicata: 13 ott 2024
有個中餐廳,價格不低,不過口味還可以,酒店辦理入住效率較低,附近交通不方便。
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your feedback regarding your recent stay. We appreciate your comments on our Chinese restaurant and will take note of your concerns about the check-in efficiency and transportation accessibility. Your insights are valuable in our continuous efforts to enhance guest experiences.Best regards,Pullman Istanbul Hotel & Convention Center
이채옥
Camera Superior con due letti singoli
Soggiorno: ott 2023
Famiglia
1 recensione
2.7/5
Pubblicata: 20 nov 2023
욕시루실리콘 오래되게 일어나 너덜거리고
욕실문은 잘 닫히지도 않아 다칠것 같았음
직원들 문의시 성의없는 태도
위치도 않좋은데 묵고 싶지도 추천하고 싶지도 않습니다
Traduci
Risposta dalla struttura: Dear 이채옥,Thank you for sharing your concerns with us. We regret to hear that your experience did not meet your expectations, particularly regarding the maintenance of the bathroom and our team's service. Your feedback is invaluable for our ongoing improvements.Best regards,Pullman Istanbul Hotel & Convention Center
Risposta dalla struttura: Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding housekeeping and service quality is invaluable, and we will ensure it is reviewed with our team to enhance our service standards.Best regards,Pullman Istanbul Hotel & Convention Center
Utente ospite
Camera Superior King
Soggiorno: ott 2023
Lavoro
22 recensione
5.0/5
Eccezionale
Pubblicata: 30 nov 2023
衞生:還不錯
設施:有點老舊,淋浴噴頭出水少
環境:周邊步行十幾分鐘有個starcity,隔音差點
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the hygiene satisfactory. We appreciate your comments about the facilities and sound insulation, and we will take them into consideration for future improvements.Best regards,Pullman Istanbul Hotel & Convention Center
Kevin❤️N
Camera Superior King
Soggiorno: mag 2024
Lavoro
41 recensione
4.0/5
Molto buono
Pubblicata: 4 lug 2024
講真,酒店服務人員的笑容很少,不知為何?
Traduci
Risposta dalla struttura: Dear Kevin❤️N,Thank you for your feedback regarding the service at our hotel. We strive for our staff to provide warm and welcoming experiences, and we appreciate your observations as they help us improve.Best regards,Pullman Istanbul Hotel & Convention Center
Utente anonimo
Camera Superior con due letti singoli
Soggiorno: apr 2024
Viaggio con amici
11 recensione
5.0/5
Eccezionale
Pubblicata: 20 mag 2024
非常棒的一家酒店,感受很好👍
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your positive review of our hotel! We are delighted to hear that you had a pleasant time at Pullman Istanbul Hotel & Convention Center. We look forward to welcoming you again!Best regards,Pullman Istanbul Hotel & Convention Center