Recensioni su Sofitel Istanbul Taksim

Il servizio dell'hotel è pessimo, la reception ha un atteggiamento pessimo, è indifferente e lascia il problema ai clienti.

in via Taksim Ambiente: molto conveniente Il ristorante aperto 24 ore su 24 non dorme mai! L'hotel è molto buono, ma purtroppo non è abbastanza accogliente e premuroso, è stato molto scomodo soggiornare per 5 giorni circondato da un mucchio di case fuori dalla finestra! Ho anche espresso alla reception che spero di vedere qualche paesaggio! Lo zio di servizio è stato molto gentile e la fornitura d'acqua era sufficiente... Anche il portiere era molto entusiasta di aiutarci a spingere i bagagli! Nel complesso l'hotel è buono, sarebbe ancora meglio se fosse più user-friendly e organizzasse un buon ambiente per far soggiornare gli ospiti per 5 giorni!

The hotel is really 3 stars not 5. Very poor amenities in the room. Breakfast not so many options. Stayed for one week don't have banana and other fruits and omelette made in a very cheap quality. They don't deserve that much money for thequality they offer. The housekeeping make rooms in 5 min dont recharge shampoo or soap we had to call everytime. Only positive part is the location close to everything. Also staff ask for tips for everything they do. You can book the Ritz much cheaper and much better quality. Do not recommand at all !!!

The best hotel I have ever been to in my travels.

**Exceptional Luxury Experience at Sofitel Istanbul** My stay at **Sofitel Istanbul** was nothing short of amazing. From the moment I arrived, I was greeted with warm hospitality and impeccable service. The hotel’s elegant design blends modern luxury with French sophistication, creating a truly relaxing and upscale ambiance. The **rooms** were spacious, beautifully decorated, and equipped with top-tier amenities, offering stunning views of the city. The **bed** was exceptionally comfortable, ensuring a restful sleep every night. The **staff** went above and beyond to make my stay memorable, always attentive and eager to assist with any request. The **breakfast buffet** was a highlight, offering a delicious variety of international and local Turkish delicacies. The **spa and wellness center** provided the perfect retreat after a long day of exploring Istanbul. The Turkish bath and massages were rejuvenating, adding an extra touch of indulgence to my stay. The hotel’s **location** is excellent, within walking distance of major attractions, shopping districts, and vibrant nightlife. Overall, Sofitel Istanbul exceeded my expectations in every way. I highly recommend it to anyone looking for a luxurious and unforgettable experience in Istanbul! 🌟🌟🌟🌟🌟

The staff is very friendly and reactive, which I suppose normal for the price paid per night. Not very satisfied about the cleanliness though, coffee cups and machine were dirty, spots on one shower towel and hair after the room cleaning. Regarding the breakfast please don’t call it fresh orange juice if it’s not fresh 

Great location close to everything. Recommend this place. Pool was closed for a couple of days

Amazing hotel very clean and modern rooms with a very good location. Has everything you could possibly want with very friendly staff

Just checked in an hour ago, totally unpleasant and unfriendly welcome with grumpy faces. Special request was received but still ignored! Basic double bed could not be provided in-spite of having a kid. Sad view from the room! Inconsiderate, unpleasant and not welcoming! Next day same negative attitude continues at the breakfast. Conveniently ignoring requests and making dirty faces coz they don’t understand english, average spread! Terrible!! No basic etiquettes are taught to the staff! Big shame! Not tourist friend

amazing service, staff really go out of their way. had a lovely stay for a week and would highly recommend it

Satisfied with only one exception: the nightclub on the ninth floor made quite a bit of noise at night. This will be the only weakness which will make me to book this hotel for not sure.

During our one week stay in Sofitel Istanbul, staff were very warm and helpful! We stay in a suite, room is very clean and cozy! Very impressive service when having our breakfast buffet in the restaurant. Before our departure, Chef Ahmet even made a special dish for us and Mehmet treats the customers iust like your family members! The entire team is very well trained in general and definitely we will come back again.

Good hotel

Все понравилось, только указывают, что ест открытый бассейн, а его нет, очень расстроены