Sogut Hotel Old City

Konum iyi ancak odalar arasında ses yalıtımı yok denecek kadar az gece 3-4 kez yan odadan gelen sesler dolayısıyla uyandık

房間很乾凈，早餐很豐盛

After having had a bad experience in a hotel we had already booked, we went to this Sögüt Hotel and Spa in the hope of finding a bit of comfort at least, and we were not disappointed. After explaining the situation to the staff, they so kindly helped us to manage our booking and offered us all possible services to make us feel comfortable. Throughout our stay we felt a great welcome and excellent service from the very professional hotel staff who always greeted us with a big smile. I can't remember all the names, but I will remember the names of Ali, Etem and Zaffer. For the next trip to Istanbul, I will definitely book at the same hotel (I hope to see them again sooner). Naima

THANK YOU MR ETEM A wonderful stay and an unforgettable experience! The hotel stands out for its excellent service and attention to detail. The hotel was magnificent, the rooms were very comfortable -The hotel staff was friendly and professional -The location of the hotel was ideal and close to all the major tourist attractions. The breakfast was varied and delicious, and there was a clear concern for the comfort of the guests. I would like to express my sincere thanks and gratitude to Mr. ETEM for the wonderful service you provided me during my stay at your hotel. You were truly an example of professionalism and attention to detail, which made my stay an unforgettable experience. I really appreciate your efforts and your constant smile. I wish you all the best and success in your careers.

Staying at this hotel was one of the worst experiences of my life. The rooms and beds were very dirty, I found bed bugs in my room and when I told the receptionist they did not take it seriously. They lied multiple times and told me they did not have a bed bug problem but after talking with other guests that were staying in the hotel we figured out many other guests had the same problem. I had to change rooms three times and found bed bugs in all the rooms! The hotel manager and owner were incredibly rude and went in to my room without my consent multiple times, even once while I was sleeping. I would recommend anyone traveling to Istanbul to stay as far away from this hotel as possible!

The worst experience ever !! The rooms were dirty blankets dirty one of the rooms that is supposed to be a family room was a mess everything was dirty even (toilet seat , under bed , drawers , and mattress) Also some rooms were infected by bed bugs (when we found out at night About bed bugs they didn't let us change rooms so we had to stay awake for a full night also our clothes were already messed up) they are accusing us of bringing the bed bugs while we can prove that it's not us and there is another person that encountered the same problem 6 months ago , in addition one of the guests that were here before us found bed bugs .( Last day) We decided to leave the hotel because we are scared of getting bitten or having to throw out our clothes and as I said we have childrens with us .when we submitted for a cancel In booking they didn't want to confirm they are just trying to put the blame on us . I am so upset and I hope they get what they deserve by law. (Reservation by the name of Abderrahmane badawi)

My stay at the Sogut Hotel & Spa in the Old City of Istanbul was truly memorable, largely due to the incredible staff. Mr. Memduh, the manager, alongside Mr. Sabri, Mr. Jalal, and Mr. Mert, were exceptionally helpful, polite, and always ready to accommodate any request. The breakfast offered was fantastic, contributing to the start of each day being just perfect. Traveling with my mother, it was important for me to make the right choice regarding accommodation, and I couldn't have been happier with my decision. The professionalism and warmth of the staff made our stay in Istanbul even more special. I sincerely hope that these wonderful individuals continue to work at the Sogut Hotel & Spa for a long time, continuing to make guests' experiences unforgettable. With best regards Mr.Fakhriddin

I had an amazing week at this hotel. The breakfast was delightful, the cleanliness impeccable, and the staff incredibly kind. I would like to extend a special thank you to Sinan and Mamduh for their exceptional service. I will miss my morning cup of tea.

Very Good location,near to the shops and sightseeings,clean ,room the best, parking o.k. , staff and especially Birgin polite and friendly, towels old,, and sometimes you hear the neighbour's.I will definitely go again