Recensioni su Crowne Plaza Istanbul - Ortakoy Bosphorus

Excellent stay, and friendly staff, food was excellent, hotel was clean and tidy

The hotel was so clean and near the sea but our room ac was not working and they tried to fix it the whole day and they were so polite and by the end of the day they gave us another room until they fix it

everything was ok. expect small gym room ok breakfast is ok and the staff are friendly

Great hotel! Good location and nice people

Сам отель новый, чистый, современный. Но есть нюансы. Если вы любите ложиться спать до 23.59, то это будет проблематично. На территории отеля большая открытая эвент площадка. Из трех ночей две ночи были мероприятия до 24.00 ночи. Звук такой, что трясутся стены (не шучу) Завтрак крайне скудный. Нам еще особенно «повезло» прийти на ранний завтрак во время заплыва через Босфор. Работал один человек в зале и один на кухне. Еды нет, столы не убраны. Короче большей неорганизованности я не видел очень давно. Рекомендую отель только тем, кто гуляет до поздней ночи и завтракает после 10.00 (рядом есть кафе) В целом отелем скорее не доволен

Отель новый, чистый. При уборке номера, не вынесли мусор, не добавили гигиенических принадлежностей и не заменили полотенца, попросили это сделать, сделали. Номер премьер/премиум просторный, но ванная комната маленькая и дверь открывается прямо на унитаз, получить в лоб очень легко))) за ранее просили Ланч бокс, так как раннее выселение, но про нас забыли) позвонили - принесли.

للأسف تعامل موظفين الاستقبال سيئ للغاية الغرف نظيفة لا بأس مواقف السيارات بفلوس

很好很滿意

Hotel bello e confortevole con vista sul Bosforo Servizio buono, camere spaziose e moderne, colazione ottima a buffet, grazie a Burakhun e Llmutcon che durante la colazione ci hanno coccolato. Unico neo, l'hotel si trova in una strada con molto traffico

Such a beautiful hotel with an amazing view of the Bosphorus bridge. They have excellent customer service especially from Neslihan, Ayhan and Burak during breakfast service! Definitely going to come again when we revisit Istanbul next year :)

Good reception and treatment I thank Miss Esra for her good treatment, welcoming us, and assisting us with pleasure I thank the hotel management for choosing me I hope the hotel staff will reward her for her honesty Good reception and treatment

We have reserved a room in this hotel for our wedding night. We went to check-in to our room around 1am. Hotel staff did not check us in as I did not have a physical ID with me. My husband had his driving license and they said they will only check him in (how weird is that)! I explained them saying that I did not want to carry my passport on my wedding day and if they let us check in we can ask someone from the family to bring the physical ID in the morning. We were so tired and wanted to have a nice sleep. They still said no and they were so rude!! Can you imagine me in my wedding dress discussing with them different options just to check in to my room. At the end they did not check us in and the day after I contacted ******* and requested the refund. Hotel declined our request and they did not say anything about physical ID. They were not transparent and they said we passed their check-in time and they marked us as "no show" and cannot refund us any money!! How unprofessional!!

We are here for almost one week for vacation, there breakfast service it is so good and mr umutcan and ms nesliha take good care of us they asked for re feel whatever we finished 3-4 time and the manager mr dogukan everyday look after us and he make sure that we got what we need I Recommend this hotel for having nice and tasty breakfast

All i can say is the restaurant was amazing, the umutcan waiter is really nice , friendly, can speak English very well , i love the food which they served there, the dogukan chef is really nice and has good behavior , totally i can say everything was so good and lovely , sure you gonna like it .