Utente ospite
5 luglio 2024
Group of 10 people. Rooms are dusty,dirty and very small. Shower was broken,mini fridge wasn’t working,room phone wasn’t working,some of the lights weren’t working neither. We asked for a room with 3 beds for 3 people but we got a room with only 2 beds. Asked receptionist about it. Turns out ,they don’t have rooms with 3 beds at all,even though they told us that they do. We told him that 2 beds isn’t enough and they are too small,(They were supposed to be big,but they are actually very small). He corrected us that our beds “aren’t small,they’re okay” insinuating that we shouldn’t complain,and we could just sleep on two beds. Also,this receptionist in particular (idk his name) was sarcastic and snarky. When we were dealing with a bed problem he gave my Mother a receipt for the steak I ate and told her “btw,you need to pay this” with snarky tone,and overall he was sarcastic and didn’t take our problems seriously. P.s I forgot to add,but they basically scamed us into paying more for the food than its actually cost
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