Operla Airport Hotels, Trademark Collection by Wyndham

Vicino alla zona dell'aeroporto, buona colazione...lo consigliamo a chi ha un volo in coincidenza

Stanza molto piccola ma ristrutturata Mentre facevo la doccia ho scoperto che era finito lo shampoo. Mio marito è andato in ufficio a prenderne uno Navetta per l'aeroporto, hanno fatto pagare 20 euro ma è arrivata puntuale (alle 4 del mattino) e macchina molto elegante, come una limousine Ne vale la pena

Utilizzato come hotel per il transito in aeroporto. OK per una notte.

Servizio buono e piacevole

Grazie per la vostra ospitalità!

They made a huge mess with my booking. As me and my daughter were going to arrive at the hotel around 7am after a 13hr flight, I booked the night before as well to make sure the room w’d be ready when we arrive, even emailed the hotel to let them know, and paid for a better room. When we arrived they put us in a cheaper room so I complained and they said if we want to go to our room we w’d have to wait as it was not going to be ready till 9:30am when the room supposed to be ready the day before.That’s is unacceptable and show how messy this place is. When asked the lady at the reception what happened, she didn’t even looked at my face and only said she had no idea and nothing she could do and I had to wait til 9:30. Overall, an average 3 star hotel. Very cheap, so you get what you pay for basically. Rooms are very dark and small can barely open one luggage. Think in the booking it said 26 square meters, but it’s definitely not, w’d say it’s less then 20. The boys that help to carry the luggage are very nice and helpful and the restaurant staff too. But the lady (actually didn’t get her name, is the one with glasses) from the reception had such and arrogant attitude. Not helpful at all, anything you ask her she will barely answer and don’t even make eye contact. She talked with me looking at the computer, such a weird attitude. She definitely needs to be trained to work with customer service. Breakfast not worth the cost. Lots of packed food like cookies, wafers. They have black coffee but if you want another type of coffee they will charge you extra. Pillows are hard and very uncomfortable. So if you coming from a long flight, you probably will have a really bad sleep. If you can pay a little bit extra to stay in another hotel , do it, and don’t regret it like I did.