Hotel in zona Bucaleon Palace, Istanbul

My friend and I were staying at Mount Ararat Hotel for three nights. We were welcomed by friendly and helpful staff. Even though we barely stayed in our room, the room had everything what we needed after a long day outdoors. The beds were very comfortable, the place was clean and so was the bathroom. There were a lot of restaurants nearby and during the evening the neighbourhood became very lively with locals and tourists. We were happy that after a tiring day we could grab some food and drinks with our hotel in the close proximity. On our last evening Saleh helped us arranging the transport to the airport which was top-notch! On the other hand, we had an arrangement with breakfast included and it was slightly disappointing. It was buffet with various choices of food and drinks but my friend and I are a little bit fussy. We preferred to grab something on our way to the city centre. It is not a deal breaker though. All in all, good value for money. We were satisfied about our choice and would definitely come back.

This was most certainly the worst hotel I've stayed in till date. After reading poor reviews for many Istanbul hotels close to sultanahmet, i saw some good reviews for this and decided to book. On arrival, the front office manager on the reception desk couldn't find our reservations, this took at least 10mins for him to sort, which I wasn't too pleased with, especially as we'd been travelling for around 15hours and had got off an overnight flight with no sleep with my elderly mother with me, that, and he didn't as so much apologise. Oh well, I let it go and we made our way up to the room. The deluxe room I'd booked was *tiny*, there was just enough floor space to open one suitcase, take what you need, close it and put it away to be able to move past it. The bathroom was nice and spacious and clean too. I was about to hop into the shower when I pulled a towel off the rack.....brown poo stains were smeared over it. I was absolutely disgusted. I rang reception (the only number you can ring) and the front office manager said he'll send up housekeeping, yet again, not even a simple 'sorry'. I expressed how disgusted I was, I had only been in the hotel half an hour at this point! Housekeeping arrived shortly and replaced the towels. I had booked breakfast with our stay. The selection of food is very minimal. There were 2 waitresses who spent their time cleaning tables and stocking plates, guests were mainly ignored. Despite having paid for breakfast, you had to buy eggs and fresh juices. the only eggs available in the breakfast buffet were scrambled eggs and the juice was one I saw the waitress reconstituting from a powder and water. I've never stayed in a hotel where I've paid for breakfast and then been told I'd have to pay extra for certain items on the breakfast menu! Daylight robbery! I asked for an iron, which was sent up promptly. I rang down to enquire about the ironing board as there was nowhere to iron. The front office manager said ”Lady, you asked for an iron and you've got one now so what do you want!” I explained that i need a board to iron on, he said he'd see and call me back and angrily put the phone down. I didn't hear back for a few hours and needed clothes to go out in. So i had to use the bed as a make shift ironing board, not to mention the spits of hot water that burnt my hand in the process. Later in the day I rang for something else and also mentioned I didn't hear back about the ironing board- front office manager simply said he's been busy-no apology. He sent housekeeping to the room- a friendly lady who couldn't speak English and yet when i explained to her she understood and promptly brought me one. Be careful when ordering room service - the hotel don't actually make the food....they order takeout! I was told it would come in 20mins, I chased up 30mins later and was told 5mins, and then I chased up again and someone else who picked up laughed and said no it wouldn't be 5mins, it'll be another 20mins. By the time the f

Excellent Modern and clean room fantastic breakfast and very friendly reception specially Ayse and Ammar Far from traffic recommended for rest and sleep in silence I will come again

Le strutture della stanza non sono leggermente vecchie, ma l'hotel stesso ha un senso, il servizio è anche in posizione. La serata dell'hotel è ancora piena di valore. Il ghiaccio è molto delizioso. Il ristorante del primo piano è negativo. Mi sento come un po'

Great reception staff! We were welcomed with freshly made juice and brought little treats throughout our stay. Any time we asked for assistance or more water there was no issues. Great location near major walking street. Twelve minute walk to Galata Tower. The facilities were wonderful. Delightful breakfast with a variety of salads, meats, cheeses, and local dishes. We would definitely come back to stay in the future!

Everything about rixos tersane hotel is just exceptional. The staff is so polite helpful and welcoming. They made our stay exceptional staying at the hotel was just like a dream. We love how they arranged work shop for the kids for the whole day. i really can not describe how much we loved every minute of our stay in the hotel and how we loved the everyone in the staff espically Mr.Volkan who was really helpful with our stay if we decide to stay again in the hotel it is beacuse of Mr.Volkan, he’s so welcoming thoughtful and kind person thank you very much for your service. And thank you to the lovely amazing wonderful Ms. Kayan and Ms. Shayma thank you for being so kind and wonderful with our baby and the recommendation for kids activities. The property is beautiful and the service was impeccable. Appreciated their focus on safety and comfort. restaurants were terrific and offered different experiences. Spa facilities are exceptional with great service. Definitely recommend the hotel 2000%

Ho visitato Istanbul dagli Stati Uniti e questa è la mia recensione! Questo hotel è molto pulito e amico di bambini! È un dovere rimanere qui se si visitano Taksim, Istanbul. Questo hotel è in posizione perfetta, Molto buon cibo vicino, negozi vicino, negozi e moschea. Tutti i membri del personale sono sorprendenti sotto elencherò i nomi dei membri del personale che hanno aiutato a mantenere il nostro soggiorno facile. 1. Emrah 2. Furkan 3. Dilek 4. Zamira 5. Ilham 6. Salih Grazie a tutto il personale dell'Aston Hotel!

Un posto molto pieno di sentimento. Tutto è raggiungibile a piedi, vicino a Piazza Taksim. Bella camera spaziosa, molto tranquilla per famiglie con bambini. Ottima connessione internet e personale cordiale. Torneremmo di nuovo qui!

L'hotel si trova nella posizione migliore di Taksim, a 5 minuti a piedi da Piazza Taksim. L'hotel è molto pulito e confortevole, le lenzuola e gli asciugamani sono molto puliti, il personale è molto cordiale e disponibile.

Non c'è niente da ridire sulla posizione e sul servizio di questo hotel👍La hall dell'hotel si affaccia sul Bosforo, con uno splendido scenario. La camera è spaziosa e ha accesso diretto alla piscina esterna. La palestra è aperta 24 ore su 24, la piscina coperta è a temperatura costante, c'è una piscina termale e si possono prendere in prestito gratuitamente le cuffie. Gli articoli da toeletta in camera sono di qualità media, quindi si consiglia di portare il proprio dentifricio e articoli da toeletta. Siamo atterrati la mattina presto e siamo arrivati ​​in hotel intorno alle 8. La reception ci ha effettivamente aiutato a fare il check-in direttamente con un deposito di 100 dollari a notte, che può essere pagato con carta di credito o contanti. La colazione a buffet costa 1.400 lire a persona. L'hotel si trova a 10 minuti a piedi dal Palazzo Dolmabahçe.