Hotel in zona Avrasya Protestan Topluluklar Vakfı Üsküdar, Istanbul

Well, I booked online for our family of 5 members. They advised they have an apartment suitable for us. When I reached there, we found that the apartment is not in the main building, we have to climb long stairs Infront of the building, then go up a little hill, then go up again the stairs for 3 floors with all the luggage just to find out that the apartment has only one AC in the main room but the other one with the sofa and extra bed has no AC in August!!!! That was very very disappointing since it was never mentioned anywhere, neither that the apartment is in a separate building nor it is in a higher floor or not fully air-condionned but what happened next was what made us feel at home. Bora, the one at the reception, who confirmed my booking then did his best to try shuffling some rooms so we can fit in the main building but since me and the rest of the family were willing to stay together, I suggested to try one night and see if we could handle the heat or we will need to move to more than one room in the main building. At night we had a wonderful window view of the old town and Galata tower that I wouldn't give for any air-conditoned room :))) Despite the apartment was very small and we could barely move but it was really clean and it had everything we could need to feel home. The sound of seagulls woke us up in the morning and we slept watching the moonlight covering Galata Tower at night. A wonderful experience i wish to repeat, we were lucky because it was full moon. They always sent someone to clean and change the bed sheets and towels, and they did their best helping with the luggage up and down. The day of check out, they were very generous, they made a discount on the full amount as an apology we didn't know much about the apartment, and the owner offered us simit and cheese, a very traditional yet yummy Turkish breakfast. I loved the stay, what made it beautiful was the generosity of the staff, how welcoming they were, the cleanness of the place and the unforgettable view of the apartment, I will definitely go back

Mir hat dieses Hotel sehr gut gefallen, denn wenn man das Hotel betritt, ist das Personal sehr aufmerksam und freundlich und man merkt, dass ihnen die Sauberkeit ihrer Zimmer sehr am Herzen liegt. Die Lage ist perfekt, die U-Bahn-, Bus-, Minibus- und Taxihaltestellen sind nur 2 Gehminuten entfernt. Im Badezimmer gibt es alles von Shampoo, Duschgel, Handtüchern und Hausschuhen. Ich denke, ich werde diesen Ort immer wählen.

Ottimo ostello: pulito, molti extra, armadietti incredibilmente di buone dimensioni con codici integrati, personale davvero cordiale e competente. La camera avrebbe potuto essere completata con un asciugamano e carta igienica extra (era al 4 ° piano, quindi non potevo prendermi la briga di andare su e giù), ma ci sono altri servizi igienici sul pavimento se necessario. Purtroppo la ”doccia” del WC perdeva acqua. La colazione era semplice ma abbondante. La preoccupazione principale era la posizione: strade buie e sporche che spesso odoravano di ****.

Hotel e ostello allo stesso tempo molto belli Il personale è molto disponibile e rispettoso La pulizia è ottima e il prezzo è il migliore Ho preso una camera condivisa con colazione gratuita Le camere sono climatizzate e molto pulite Sul tetto dell'hotel è presente un'area salotto, da dove è possibile vedere Istanbul dall'alto e osservare l'area salotto La colazione è fantastica e ha molte opzioni Lo consiglio vivamente Ottimo prezzo, pulizia e posizione L'unico aspetto negativo era che la mia camera era sulla strada principale e i rumori delle auto erano un po' fastidiosi

La posizione è ottima e tranquilla: si trova a pochi passi dalla stazione di Sirkeci, luogo nevralgico per i trasporti ad Istanbul. A piedi si raggiungono Sultanhamet ed il porto con una piacevole passeggiata. La salita per arrivare all'hotel sarà di circa 30-40 metri dalla strada principale: con bagagli pesanti può essere un po' difficoltoso. Camera pulita, arredata con gusto, letto King size comodo, bagno ampio, prodotti di qualità forniti in dispenser. Set per preparare tè e caffè ed una bottiglietta di acqua ciascuno per ogni giorno di permanenza. Il cambio delle lenzuola è avvenuto dopo due notti mentre gli asciugamani sono stati cambiati quotidianamente. È vero che nella biancheria da bagno si sente odore di cloro ma lo considero un elemento a favore. La colazione è di ottima qualità molto varia, sia salata che dolce. Il caffè della macchinetta non era di mio gusto molto buono invece quello preparato nel dispenser. Arredamento della reception e della sala colazioni di design, moderno e confortevole. Alla reception abbiamo trovato persone preparate e disponibili. Baris al check out è stato gentile e veloce nelle operazioni. Il prezzo pagato è molto conveniente e mi sento di consigliarlo. Segnalo solo due piccoli inconvenienti: il giorno del nostro arrivo abbiamo trovato nel frigo della camera un prodotto del precedente ospite la considero una dimenticanza così come l'assenza delle bustine di tè che abbiamo richiesto e ci sono state prontamente fornite. Ritengo siano errori rimediabili e giustificabili dalla recente apertura (marzo di quest' anno) e dalla necessità di mettere a punto l'organizzazione. Se posso permettermi un suggerimento: è la prima volta che vado in un hotel dove la reception è lontana dall'ingresso da cui si accede subito all'ascensore per le camere: è vero che è necessario usare la carta della camera per far funzionare l'ascensore ma sarebbe a mio avviso opportuno presidiare in altro modo l'ingresso.

I personally liked this hotel very much. There were a lot of things that made my staying there comfortable and enjoyable. The staff speaks English very well, everybody’s warm and hospitable. Thanks a lot to Hasan from the front desk who was helping us with any questions we had. Also a masseur Erkhan Ali, who gave a wonderful massage. A waiter Umit, who speaks Russian, is a very polite and nice guy. Frankly speaking, every worker in the hotel is polite and nice. The room was clean every time we needed a cleaning, the staff offered us umbrellas when it was rainy. Any problem we had was solved quickly and efficiently. Talking about minuses, we didn’t like our room the first time. There was bad smell in the hammam and a view of a wall. But after we asked for changing the room, it was changed into a better one with no extra payment. And also the second room had a trouble with water and heating - the water in the bathroom was constantly changing between super cold and boiling, and the heater was blowing with cold wind instead of hot. But these were the only troubles we had. The restaurant is amazing, the view from it is gorgeous - Bosphorus, the Suleymaniye Mosque, the Hagia Sophia Mosque, Galata tower, the New Mosque and Topkapi Palace. I strongly recommend this place for staying. Hope to come back again next time!

This review is based on a recent 4 nights stay in this hotel. It is not a very positive review and will most likely be followed up by a response from the hotel, so it is up to you to consider who you would like to trust. I normally have a large degree of empathy when travelling and staying at hotels all over the world, but this hotel crossed definitely my threshold I had arranged a shuttle from the airport to the hotel and was provided with details as to where to locate the agent outside the arrival at the airport. Went to the designated “agent” who had a list of customers needing rides to the city. However, my name was not on the list and therefore waited 10-15 to see if perhaps there would an update or another “agent”. Let me add that I had my phone in airplane mode to avoid the ridiculous high tele and roaming charges in Turkey, perhaps a mistake on my part but I was not expecting any problem catching a ride. Should be very simple. When the “agent” never showed up, I arranged my own transport to the hotel, and this is where the “fun” starts. I was immediately met by an angry receptionist who claimed that I had never showed up as agreed which is a lie and continued to claim that I showed no respect and was lying. We “settled” his continuous claims by splitting the fare from the airport to avoid my hotel bill being charged for this. And now to the room: How on earth can anyone sane person construct a bathroom floor that tilts away from the drain causing a flood in the bathroom and the door and doorstep become rotten from guests showering. You are “graciously” provided with a swap to clear the water but it takes at least 5 mins to clear the significant amount of water accumulated on the floor. I am curious to know if the bathroom has a watertight membrane under the floor to avoid leaking below. Should the guest really be doing this - just wondering and to the lack of authorisations required to perform this type of work. Seems to be done by an amateur. There is a bad un-identifiable smell in the room, most likely caused by the regular floods in the bathroom and it is impossible to sleep with the windows open due to noise from the streets. On top of that, the room is so small that is it impossible to move around without hitting the bed, the cupboard or a chair. The wire for the bedside lamps are stitched together with electrical tapes causing a potential fire hazard Again done by an amateur. In summary, here is my evaluation of the hotel: Positive: Good location within walking distance to major sites and plenty of restaurants Negative: Un-reliable shuttle service Flooding bathroom floor Poor smell in room Dangerous electrical wiring which is a fire hazard Noise from streets and adjoining rooms

My friend and I were staying at Mount Ararat Hotel for three nights. We were welcomed by friendly and helpful staff. Even though we barely stayed in our room, the room had everything what we needed after a long day outdoors. The beds were very comfortable, the place was clean and so was the bathroom. There were a lot of restaurants nearby and during the evening the neighbourhood became very lively with locals and tourists. We were happy that after a tiring day we could grab some food and drinks with our hotel in the close proximity. On our last evening Saleh helped us arranging the transport to the airport which was top-notch! On the other hand, we had an arrangement with breakfast included and it was slightly disappointing. It was buffet with various choices of food and drinks but my friend and I are a little bit fussy. We preferred to grab something on our way to the city centre. It is not a deal breaker though. All in all, good value for money. We were satisfied about our choice and would definitely come back.

La sala della colazione non era abbastanza pulita, specialmente la sala delle sedie e dei tavoli era discreta tranne che per guardare al cimitero Trip. -15 minuti a piedi molti negozi disponibili per tutto il parrucchiere troppo costoso non usarlo consigliato su 10 7 o 8

A very convenient hotel if you need to stay overnight between flights. The airport is within walking distance, literally 3 minutes walk. The rooms are not the first freshness, but everything is very clean!