Hotel in zona Ataşehir Sanat Parkı, Istanbul

Hotel molto confortevole in una zona ottima per raggiungere velocemente ogni area della città. Avere a 2 passi il tram T1 ti permette di muoverti rapidamente. Camere nuove e molto pulite con cambio di asciugamani e lenzuola giornaliero. RIfornimento d'acqua e area bar (con frigorifero) della camera ogni giorno Personale molto gentile, vi offrono gratuitamente the o caffè turco alla reception Cassaforte disponibile in camera. Cuscini un po' alti per i miei gusti.

Our stay was really pleasant and nice. The location of the hotel is great! Really close to all of the monuments, the city centre and good restaurants. You have everything you need on the same street. The staff is always friendly! At the reception Selim was really welcoming and helpful and also the guys at the breakfast service Mehmet and Yalain :) ( I hope I wrote the names right) The cleaning service also really good! At general a lovely stay for our first time in Istanbul.

La struttura è molto attraente, si trova a pochi passi dalla notte, a pochi passi dalla notte, a pochi passi dalla notte, a pochi passi dalla notte, a pochi passi dalla notte, a pochi passi dalla notte. Abbiamo prenotato senza colazione. Se sei arrabbiato - poi una piccola salsa, ma per il centro storico - è caratteristico.

Отель находится очень близко от исторического центра, персонал дружелюбный (ровно до того, как возникнут какие-либо проблемы), завтрак на приятной терассе, но в соседнем отеле, с хорошим видом на море. Цены приемлеые. И молодой человек, который нас заселял, действительно милый. На этом плюсы заканчиваются, а дальше начинаются только МИНУСЫ. 4 звездами тут даже не пахнет, от силы 2. А уровень сервиса – минус 4 звезды. 1) Из номера пропали вещи. Вещи возвращены не были, компенсации не было, зато было много хамства, угроз и оскорблений от персонала в мой адрес. В последний день уборщики выкинули мои вещи, взяв их из тумбочки, которая стоит рядом с мусорным ведром. К сожалению, ее не смутило, что пакет с вещами не мусорный, что пакет стоит в тумбочке рядом с мусорным ведром, а не в ведре. Не смутило наличие в пакете множества нужных мне лекарств, наушников, некоторых предметов гардероба, а также ключей от квартиры! Проблема отсутствия была замечена поздно вечером, когда мы вернулись после прогулки. В пакете были важные для меня таблетки. Персонал с reception предложил мне вместо них парацетомол (который никак мне не мог помочь), на этом его услужливость закончилась! После этого он сказал, что его смена до 11 вечера и ушел. Наплевав на все мои проблемы. Дополнительно сообщив, что в нашем номере вообще никто не выкидывал мусор, они якобы созвонились с уборщицей и она сказала, что не убирала и даже не заходила. А мусор, видимо испарился! Ей они верят, а мне нет. Ищи лучше, чао! Потрясающая работа персонала, не правда ли? К счастью или несчастью, отель, видимо, имеет общего собственника и управляющего с другим отелем, где нам подавали завтрак. Как минимум персонал там один и тот же, поэтому проблему пришлось идти решать в соседний отель. Там, казалось, молодой человек был более услужливый и клятвенно мне обещал, что мне всё вернут, всё компенсируют и помогут. Но уже после того, как я уеду. А двери от квартиры я должна вскрыть профессионалами (поскольку ключи от моей квартиры были выкинуты), как в дальнейшем писал мне управляющий – «это же всего 2долларов, у вас что нет 20 долларов?». Всё их участие состояло в том, что 1) мне велели успокоиться (это ведь так просто быть спокойной, понимая, что когда приедешь домой, попасть туда не получится!), 2) просмотрели со мной камеры , где видно, что уборщик выносит из номера мой пакет с вещами!! А ведь ранее говорили, что к нам никто даже не заходил! Но теперь их версия изменилась. Теперь версия персонала состояла в том, что они взяли мой пакет с вещами прямо из мусорки. Они не могут мне ничего компенсировать, потому что надо расследовать это дело! Что расследовать? Загадка! Но добиться мне ничего не удалось, мы обменялись месенджерами и меня убедили ждать решения проблемы на следующий же день в 8 утра. На следующий день я вернулась в свой город. В мессенджере я получила только очередное сообщение с просьбой успокоиться и сообщение о том, что моим вопросом занимаются и напишут на следующий день (опять на сл

The only negative I had was the room not being ready till 1900. We arrived at 1800 and check in was from 1400. The family room. We had was good as was the pool for the kids. Reception and front lobby staff did speak English too. The location of the hotel is great very close to taksim and istiklal st. Surrounded by restaurants. We enjoyed the daily breakfast too. It had a good variety. A very special thank you to Nida from guest relations who came and spoke to us personally topped off a very good stay.

Un hotel eccellente, vicino alla piazza e a Istiklal Caddesi in pochi minuti, e tutti i servizi sono disponibili intorno ad esso, da ristoranti, negozi di alimentari o barbieri. L'auto entra e la zona è sicura e protetta. Tutto grazie allo staff dell'hotel del fratello Ibrahim Ma Qasr e il direttore dell'hotel, il signor Amrallah.. Grazie, grazie per il rispetto, l'attenzione e l'ospitalità. Ci hanno trattato come se fossero la loro famiglia... solo un piccolo ringraziamento... e un hotel che consiglierei a famiglie o singoli individui, e la colazione è disponibile. Torneremo, a Dio piacendo

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

This review is based on a recent 4 nights stay in this hotel. It is not a very positive review and will most likely be followed up by a response from the hotel, so it is up to you to consider who you would like to trust. I normally have a large degree of empathy when travelling and staying at hotels all over the world, but this hotel crossed definitely my threshold I had arranged a shuttle from the airport to the hotel and was provided with details as to where to locate the agent outside the arrival at the airport. Went to the designated “agent” who had a list of customers needing rides to the city. However, my name was not on the list and therefore waited 10-15 to see if perhaps there would an update or another “agent”. Let me add that I had my phone in airplane mode to avoid the ridiculous high tele and roaming charges in Turkey, perhaps a mistake on my part but I was not expecting any problem catching a ride. Should be very simple. When the “agent” never showed up, I arranged my own transport to the hotel, and this is where the “fun” starts. I was immediately met by an angry receptionist who claimed that I had never showed up as agreed which is a lie and continued to claim that I showed no respect and was lying. We “settled” his continuous claims by splitting the fare from the airport to avoid my hotel bill being charged for this. And now to the room: How on earth can anyone sane person construct a bathroom floor that tilts away from the drain causing a flood in the bathroom and the door and doorstep become rotten from guests showering. You are “graciously” provided with a swap to clear the water but it takes at least 5 mins to clear the significant amount of water accumulated on the floor. I am curious to know if the bathroom has a watertight membrane under the floor to avoid leaking below. Should the guest really be doing this - just wondering and to the lack of authorisations required to perform this type of work. Seems to be done by an amateur. There is a bad un-identifiable smell in the room, most likely caused by the regular floods in the bathroom and it is impossible to sleep with the windows open due to noise from the streets. On top of that, the room is so small that is it impossible to move around without hitting the bed, the cupboard or a chair. The wire for the bedside lamps are stitched together with electrical tapes causing a potential fire hazard Again done by an amateur. In summary, here is my evaluation of the hotel: Positive: Good location within walking distance to major sites and plenty of restaurants Negative: Un-reliable shuttle service Flooding bathroom floor Poor smell in room Dangerous electrical wiring which is a fire hazard Noise from streets and adjoining rooms

As a solo female traveller who stayed here for nearly 2 weeks, I would have to say this is the best hotel I’ve stayed at in Istanbul. It’s in a safe, quiet and convenient location - 5 mins walk away from Osmanbey Metro station. It’s located in the heart of Nişantaşı. There are plenty of local cafes, restaurants, supermarkets, etc. around. It’s 5 mins walk away from Lotus Walk mall, a few blocks away from City’s Nişantaşı mall and 1-4 stops away from the main tourist sites. I also appreciate the beautiful architecture and design of the hotel. From the moment I walked in, I noticed the classy and modern design - from the walls, to the furniture, the lighting and it smells so good too! It’s a new hotel so it’s super clean and the housekeeping ladies are extremely efficient, very polite and do an amazing job everyday. The staff are all very friendly, accommodating and truly the epitome of Turkish hospitality. I can’t wait to come back to Istanbul and stay here again! Hopefully, the restaurant will be open by then - all the best to the Noble Pangaltı family! 😊

Hotel e ostello allo stesso tempo molto belli Il personale è molto disponibile e rispettoso La pulizia è ottima e il prezzo è il migliore Ho preso una camera condivisa con colazione gratuita Le camere sono climatizzate e molto pulite Sul tetto dell'hotel è presente un'area salotto, da dove è possibile vedere Istanbul dall'alto e osservare l'area salotto La colazione è fantastica e ha molte opzioni Lo consiglio vivamente Ottimo prezzo, pulizia e posizione L'unico aspetto negativo era che la mia camera era sulla strada principale e i rumori delle auto erano un po' fastidiosi