Holly c
2 dicembre 2024
Myself, husband & daughter have Visited Mexico a few times now at different all inclusive resorts as we like trying out new places. Overall very impressed with Planet Hollywood Cancun. The hospitality is incredible, the staff go above & beyond, special shout outs to Fernando, Erik, Gael & Claudia in the sports bar which was our favourite place to go in the evenings after a bite to eat. Also Virginia, our drinks server who looked after us all when we were near the Twist bar and kept our drinks flowing. Danny, and all the entertainment team are just brilliant!! From morning, lunch & evenings they work so hard and really make an effort! The food in the resort is brilliant, I was really impressed with the quality & choices at the buffet for breakfast lunch & dinner. & the restaurants were top notch, my favourite being the Italian, Steak & teppanyaki! The beach is beautiful and I enjoyed a morning walk along the coast, we went on November and there was no seaweed. Rooms, we had a beautiful room with a seaview - this was not pre booked I guess we just got lucky. My only downside I would say was the housekeeping, it was clean & cleaned all days, however the bedding didn’t get changed as much as we would like, but this wasn’t going to make me put a negative review as this is personal preference. Pools were fabulous, slightly colder than other hotels but I like it to cool off so I don’t mind, the lazy river is brilliant. We would highly recommend this resort to anyone, thank you! Non star class Family side
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