Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive.

10/10 experience, highly recommend! Not one complaint. Impeccable service from all we encountered. Especially loved Blanca and Marco from the rooftop pool. Ricky from the entertainment staff, and our daily butler Alexa. We can’t wait to return!

Love the location, love the food, love the staff. Thank you Alex, Marcos, and Fernando from NOI for taking care of us. The place was super clean and it definitely felt like a 5 star experience. Definitely take your friends and family here. Thanks for everything!

We had a wonderful week from the time we arrived until our departure. The Cleaning Staff , our Personal assistant’s Christian & Alex, and Anel, Freddy, Alphonso, the Chef at Noi, were excellent. The customer service was top shelf. We put Hotel Mousai & Garza Blanca Resort as a must stay! You won’t be disappointed!

My husband and I recently returned from our vacation to Hotel Mousai in Cancun. The trip was exactly what we needed; quiet, kid-free and lots of relaxation. The art and decor is amazing throughout and everything in the room, from the lights to music is managed by an iPad. Heriberto, Jose and Abinadab provided excellent service at the Noi restaurant. They went above and beyond by allowing us to have our breakfast to-go (which the resort usually doesn’t offer). The team at Noi treated us like royalty each time we dined and ensured we always had everything we needed. The rooftop is unmatched! From the excellent views to phenomenal service. Santiago was amazing and offered tasty recommendations for lunch. He constantly checked in and made sure we stayed well hydrated! And last but not least, Uziol at the snack bar was so very kind and kept his word. He really does make thee best margarita you’ll ever have! We usually stay at Garza Blanca, which we also love; but, Hotel Mousai has easily moved to the #1 spot to stay when visiting Cancun. Can’t wait to go back!

Mousai is absolutely beautiful. The staff is amazing from the cleaning crew to the butlers (Christian and Alexa) to the activity coordinators (Jose and Ricky). Vicky was also so nice and friendly. Everything was great. The team thought of every detail. The rooms and facilities were exceptionally clean. The staff ensured that we were taken care of even during Hurricane Helene. We were safe and they still managed to ensure we had a great time. The tequila tasting, margarita making and cantaritos making classes with Jose and Ricky were great. The facilities are beautiful, the food is great and the customer service is second to none. Absolutely recommend. Noi is great - Alfonso, Guillermo and Fernando treated us like family. The head Chef is so personable. We give it a 10 out of 10.

This Hotel is a dream. The rooms are beautiful as is the hotel and grounds. Everything you would want is available. The food and drinks were at another level. The service was unmatched. Heriberto, Jose, and Alex went above and beyond for us during our visit. They remembered us and our likes and dislikes. Their customer service skills are sharp!

Beautiful well appointed rooms. Amazing food and service. Special thanks to all the staff for making us and our friends feel like family.. Heriberto and his team at Noi were personable and accommodating. The presentation and taste of the food was impressive. The team serving at the pool and bar was very attentive, offering drink recommendations, and keeping our glasses full.. We are looking forward to our next visit.

Perfect 5 stars all the way. The food and service were amazing. Zero complaints and I will add more wonderful things to my review in a few days. We are still mesmerized my the experience. The Noi was incredible and the bartenders serve the best top notch high quality drinks in Cancun.

Had our first experience at Mousai Cancun and the ambiance, comfort and personel were outstanding. The breakfast at Noi was an incredible experience and Alex treated us with so much attention we were in awe. The breakfast at Noi was the best we have had in the Tafer resorts at Cancun. This was a couple trip and the setting is perfect for reconnecting and relaxing.