Utente ospite
24 gennaio 2025
We came from one week skiing in Sölden staying in a 3* hotel therefore we had higher expectations for 4*Hotel Madlein, paying three times more. First of all, we didn't get a welcome gift, (we asked for it in the evening and got drink insted) the room we got (room 109) was very small about 19 square meters, the shower glass was broken, the heat in the common area was broken (I informed about this), and most of all they dont do cleaning daily, only put new towels, we had red wine glasses on table the whole stay. The hotel maintains a standard with great & warming staff so the service is good, the food is great and the location is also great but there are lots of hotels in the same location so this hotel is far from worth it. The spa is fine but as there is a night club in the basement there were a lot of groups having fun (naturally) so it was not easy to relax. On the other hand we loved Ischgl and will definitely come back but choose another hótel.
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