Hotel in zona Ruth Paine House Museum, Irving

I'm unclear why some poor reviews. We had an excellent experience. Staff were very friendly and pleasant. Shout out to Hannah on the early morning shift. She was a gem. We arrived around 5am and she was outstanding finding us a room at that early hour even though they were full. Note: shuttle only runs after 7am, and you must call to get it. We didn't use cause so early. Uber was around $15. Great amenities including complementary breakfast everyday including premade omelets, Greek yogurt, eggs, bagels, breakfast sandwiches, waffles, drinks. All day coffee and nice fruit flavored water. Very easy free parking. Walmart, McDonalds, and other convenient establishments walking distance. Not much in terms of sight seeing, but very convenient to airport. Nice free small gym, and free pool (didn't use though looked fine). Comfortable newer rooms with kitchens including microwave, even dishwasher large fridge, and full complement of dishes, utensils. Good free wifi and AC. Overall a great experience despite being very full. Never felt rushed and staff very polite and available.

Tutto è stato grande solo se avessero porta USB per caricatori nella stanza.

每次來出差都選這個酒店，環境很不錯，來的那天下雨居然還能烤火，感覺很温暖。早餐藍莓很大，比山姆買的88一盒的還大，草莓也沒有想象的那麼酸，鳳梨不錯。下次來繼續。

I needed a solo wellness, weekend getaway and used our corporate rate to book a stay here knowing the quality of The Ritz Carlton brand. I hadn't been since it was The Four Seasons. The hotel is quite lovely and has beautiful amenities. The door persons, bellhops and front desk associates were very welcoming and professional. Due to my Gold Elite Status with Bonvoy I received a complimentary upgrade to a corner tower king room with a furnished balcony. I was so blessed to receive this room and loved the view overlooking the pool and outdoor back patios with a slight view of the golf/fitness area. ROOM: The room was so spacious with a separate lounging area, large bathroom, and furnished balcony where I had my coffee/breakfast each morning and sat each night before bed. Unlike some of the other reviews, my room did have blackout curtains (I wouldn't have slept otherwise) and I was able to sleep in both days. The big CON to this room was that I went for a restful, relaxing getaway and the AC wasn't working properly. It was cool when I arrived and would shut off during the night so it kept me up on an off all night long due to it getting hot then cool (never cold) in my room all night long. I called for them to review it the next day and they did and said 'it is fixed'. A sweet front desk person (Jasmine) even came up to my room to show me how to turn the fan on high so it would stay on. The 2nd night was much of the same. The AC is so inconsistent in delivering airflow that I woke up sweating on and off again the 2nd night. DINING: This is the biggest miss for me. Knife Italian was reserved out the first night so I couldn't try it so you either had to do room service or Outlaw, their casual dining. I opted for Outlaw. While there was room for me, there isn't much seating and their menu is very limited but my Las Colinas Salad with brisket was delicious. Service the first night was great. Tried to get a drink and dessert there on Saturday night (not busy that night) and it took 20 mins for a server to approach me. I did try Knife the second night and found that the ambiance was nice but the food for the price is mediocre at best. I am gluten free and I found the food offerings in general for room service, Knife, and Pool bar are very limited. Knife was very hard to find gluten free items and our waiter said that their pastas were technically gluten free b/c they use a 0% flour which I didn't understand. He wasn't very engaging or helpful in my dietary restriction. I did has a poke bowl by the pool the next day and it was fantastic. IN my opinion much better that Knife Italian. Finally, my breakfast on morning one was avocado toast on gluten free bread. I asked for the bread to be really toasted first b/c often times it isn't and it gets soggy. While the avocado mixture was great they delivered it on soggy gluten free bread. The next morning, they offered it to me again and I declined and asked for a the gluten free Belgian Waffle and was told

Grande esperienza di servizio da Brenda Brown e Gabriel Platt!!! Il colazione era grande e Brenda era molto bello, Gabriel mi ha permesso di parcheggiare per un breve tempo davanti perché era pioggia! Mi trattano molto bene e si sono assicurati che il mio soggiorno era grande!!!!!!! Grazie mille e continua a fare il vostro lavoro straordinario!!! Ci vediamo presto, ragazzi!!!

My husband and I only intended to stay here one night before an international flight but it got rebooked. We needed to add another night last minute but thankfully there were rooms still available and the staff were very accommodating. We checked in at 11:30pm and it went smoothly. We stayed in a one king room and it was big! Separate living room area with a nice West Elm pull out couch, an office table, TV, a microwave, and mini fridge. We got placed in an ADA room so the toilet and shower room was very spacious. Separate sink area outside with a large full body mirror which I appreciated. I would’ve appreciated more outlets by the bed but they at least had 2 USB ports in each lamp on either side of the bed. My only complaint about the room is that you can clearly hear people talk and walk outside. Continental breakfast from 6:30-9:30am at the lobby. We got there at 9am and there were fresh eggs with cheese, bacon, and crispy potatoes. There was a waffle maker, coffee, tea, hot chocolate, and fruits. There’s a small gym with 5 cardio machines and dumbbells. Next door was the indoor pool which was a good size- didn’t get a chance to try it out though. There were some chairs and tables under umbrellas out on the patio. They offer free shuttle service every hour on the hour to the airport from 7am to 10pm. Unfortunately our rebooked flight was at 5am but it was only a 10 min Uber ride. Overall, we had a great stay here at Springhills Suite DFW. All the staff we’ve encountered were kind and accommodating. I would definitely stay here again if I were ever back in the area!

Despite the long-standing reputation that accompanies the Hilton brand, I was underwhelmed by this location and its seemingly outdated facilities, rooms, and amenities. Upon check-in, we were directed to our rooms on the back side of the building, only to see a sign asking to purchase daily parking. Whether or not that is for the travelers going to and from DFW or not, still required clarification with the front desk who seemed surprised that “free parking” is advertised online when booking. The rooms are the toughest selling point. The air-conditioning unit worked so effectively that the rooms ran very cold and humid causing damp sheets and mosquitoes to pester my every movements. In fact, the humidity and dusty vents gave my father-in-law a sinus infection. The popcorn ceilings made it appear as if I was booked in an antiquated motel. Lastly, water pressure wasn’t the greatest. Where the rooms and staff lacked, the quick access to the toll roads and the greater DFW area was a huge plus.

Hotel Westin, Aeroporto di Dallas, Il servizio è molto amichevole e il bus aeroportuale è trasferito in fretta. L'hotel è molto pulito e confortevole! TV 📺 Il sigillo di Saluterà gli ospiti ogni giorno, è molto caldo! Soprattutto il letto nella stanza è stato tagliato e super morbido pulito, Quando è andato a letto, è andato a letto!La struttura della stanza è configurata con stelle! Ma perché il testo cinese è comprensibile Sembra diverso dall'aspetto americano. La prenotazione include due colazioni e due cena, Il caffè è stato tagliato per $10 quando si consuma la cena. Colazione con colazione, pasticceria di latte di caffè, ecc. Puoi mangiare la salsa.Ma... Non è possibile confrontare il colazione dell'hotel Westin a Shanghai.

Dealing with the GM Edwina was by far the worst experience I have ever had with any hotel staff anywhere and I have travelled quite a lot for business. The night before my check in I called the hotel and spoke with Mike regarding an early check in the next day. He said that it would be no problem to arrive as early as 10:30am or 11:00am. The next day when I arrived around noon one of the GMs Edwina was at the counter. I walked in and said “good afternoon, I have a reservation..” though before I could finish she interrupted me and barked at me, “we are full.” I explained that I have a reservation made a week prior and she continued to belligerently interrupt me and barking “we are full” and wound up telling me to “go away” after saying there was no early check in. I said fine I’ll be back at 3pm. Already she was incredibly rude but what she did next stunned me that she is actually employed still, let alone a GM. I walked around the hotel a bit that I would presumably be staying at for the next week and familiarizing myself with the layout; gym, ice machine, elevator etc before returning later to check in. A moment later she came shouting down the hall at me demanding I leave and that I was “not a resident.” I had already provided her with my reservation number. She furthermore yelled at me demanding to know my name and said “I’m cancelling your reservation.” I am amazed Edwina has a job as a GM at a hotel. Hotels are based on hospitality. She was among the most poverty rude and belligerent managers I have ever encountered, and in my business I have met quite a lot of different mangers but no one that bad. Furthermore, I wrote a review on Google as well that for some reason was removed.

I wanted to share my experience of staying at a hotel near DFW airport. The location of the hotel was fair, with a very limited choice of restaurants and shops nearby. However, it was very close to the airport, with only around a 10 minute drive by Uber at a cost of around USD 15. The reception welcome was very good, and the bar and lounge service was also nice. I was upgraded to a corner room, which was spacious and clean. However, the control of the shower was a bit worn and it was hard to accurately control the flow of hot water. Overall, the hotel was a good choice for staying in the DFW area. Despite the limited nearby amenities, the proximity to the airport and the quality of the hotel's service made it a pleasant stay. Thank you for reading my feedback and I hope it is helpful for future travelers.