The Swan Taphouse

The first impression when we arrived was that it looked old. But when we went inside, the hotel and the dinner place looked even older and more neglected. The room is very basic, the bed is squeaky and there is not even a shelf for clothes in the wardrobe. You can't stand up in the bathroom and take a normal bath.

The location is ideal and parking was easy. The staff were welcoming and helpful and checked us in early as our room was ready. The bar and food menu was excellent and good value. The room was comfortable and well equipped with a large bathroom with bath and hand held shower attachment. The room decor was tired and the bathroom decor circa 1980s! Breakfast was good and at the hotel/pub next door. Unfortunately, despite having questioned whether it was a quiet room, which was confirmed, they did not advise there was a live band playing the evening of our stay. We went to our room early as we'd had a long journey and were going to watch TV before an early night but at 2015 the music started and sounded as if it was in the room with us. We could not even hear the TV. In the end we got dressed again and went back downstairs till it ended at 2230. By then we were totally exhausted. Had we known we would have had a nap in the afternoon and gone back out in the evening.

First impression count, on arrival very unkempt outside a huge pile of old mattresses in the carpark. Entering the pub a young man whilst pleasant was no able to answer are questions. The room was very much in need of some serious upgrade. Metal bed which creaked at every movement. The toilet cistern ran continually. The shower overthe bath had no overhead bracket you had to sit on bathside and shower as best you could. Not easy for us pensioner's. Everywhere was grubby paint chipped. Having to walk to Sister Hotel for breakfast. The food was OK but obviously cheaper ingredients HD been used. Young staff who didn't have much idea. All in all a poor accommodation experience. Ironbridge was very Interesting and we would come back to the area. However the Swan is a definite non return.

Hotel in need of a good decorate door to our room looked like it had been crow bar opened recently only 1 chair in the room which was ripped shaver socket in bathroom but no mirror only a over the bath shower did not stop as long has we had booked for very disappointing

It was a very disappointing experience. Our rooms were not as expected and certainly did not resemble those shown online whilst booking. The price was very low and it was obvious why. The rooms were very dark and mine was positively eerie. The beds were clean and comfortable but that was little compensation for the poor state of the place.

A mixed view. Perfect location, lying just a short walk from historic Ironbridge, staff were polite, room was almost functional (I had no real shower, one of those tap mixer things, but no shower curtain, no over head hook and no space to stand up due to the slopey roof) - but clean and comfy. The public areas of the "hotel", corridors etc are really shabby, bordering on dirty, and first impressions last, as they say. The pub area is nice, good food, average selection of beers, end a special mention for breakfast. Another plus is that the price is good for a room in that location by the river. I would go back, but only for a night, so all in all, more pros than cons.