Kasa Hotel & Suites

The rooms are not quiet as nice as the pictures. The roof top serves a wonderful Sunday Buffet It seemed the rest of the week all tables and chairs are stored away. The daily buffet downstairs was very good＞ The Location is perfect if you want to walk into Historical district. The room was quiet. We slept well in a comfortable bed and pillows. The AC didn't work but as soon as we asked at the desk 2 men were sent to correct that and was fine after that. The front desk was always courtesous and very polite.

This was a really great value for the price we paid for the deluxe suite. Great location. Just a few blocks from the town center, cathedral, and bus station. Nice lobby. The restaurant was full and bustling every time we walked through the lobby, though we never had time to sit and eat there. The suite featured two beds, a bathroom, a living room space with a beat up couch and small flatsceen TV, and a kitchen. We did not use the kitchen or living space since we were only there for one night. The bedroom area had two beds and a large flatscreen TV. The bathroom was in the corner of the suite, between the kitchen and bedroom and had a door that opened to each side. A long counter flanked both sides of the modern bathroom sink which was located outside the toilet/shower room. This was very convenient when getting ready in the morning. There was a large closet in the hall across from the bathroom sink, and an additional small closet with a safe and shelves in the bedroom area. There was also a small desk and mirror outside the other door of the bathroom near one of the beds. The A/C worked well, though in December, we only used it to clear away the humidity from shower steam. The elevators were smooth and fast. Though check-in took a long time, and the employee was less than cheerful, the room and price were correct, and check out was easy. CONS: This was a great bargain stay, and as such, we have very few complaints. Nevertheless, here are some things that could be improved. The Wi-Fi was intermittent. There were many outlets in the rooms, but few that worked. The beds were the typical hard beds found throughout México; the thin pillow top did little to mitigate the unyielding firmness of the mattress beneath.

Good

Nice clean hotel, convenient to downtown. Great breakfast buffet.

El servicio del personal bueno, pero las habitaciones muy sucias, encontramos cabellos en la regadera y en el piso de nuestra habitación.

En general estuvo bien físicamente hablando del lugar, sólo que no habían revisado el check-in de la aplicación no permitíendome entrar en un comienzo y no entregaron los controles del clima y la televisión

excelente ubicacion

Buena atencion.