Premier Inn Ipswich South East

Whilst there were no issues with the room itself, we have a young toddler who can’t walk far or climb stairs. We requested a travel cot, further suggesting likely use of a pushchair, however we were roomed upstairs through multiple doors. I requested a move to a downstairs room, but was told the travel cot was only available upstairs. Whilst the receptionist offered to help carry bags on arrival, carrying young children up and down stairs was an unnecessary stress that could’ve been avoided if someone just used their brain!! Made the stay logistically more difficult and stressful than necessary.

The hotel was spotlessly clean and the bed was super comfortable with brilliant Duvet and pillows. Highly recommend 👌 staff were friendly on arrival and also when arriving back after New Years Eve celebrations the night staff was friendly and welcoming.

The premier Inn was exactly as expected regarding cleanliness, Bedding , and hotel support from their staff. I must commend a certain individual for his professionalism towards his duties and the way he conducts himself in and around the hotel.

One of the best Premier Inn's we have stayed at. The staff are friendly and helpful. Graham who welcomed us on Friday night was great, nice chap. Chloe who tends to the rooms, really lovely lively person who is polite and very positive. Above all, Suzi on reception, you are a star. You were helpful and polite and advised us on places to go and where to park. You went the extra mile and left chocolate and hot chocolate drinks for us for when we returned after a chilly day. People like you are rare and priceless, a credit to Premier Inn, thanks Suzi you made our stay so much more xx

Room fine bed clean and comfortable. But Brewers Fayer. AWFULL! Sticky tables, poor service from overstretched staff. Starters and main course brought together!! Server could see nothing wrong with this. Meal was poor quality! Breakfast was also poor. Things missing and staff not toping up, bread stale!! VERY POOR!!!

Found this Premier Inn, as the usual one is fully booked, it is a great hotel, ideally located and great staff as well. There is no noise from the local road network, so a great sleep indeed. The rooms are clean, well maintained and everything works as it should. The staff are very helpful, nothing is never too much trouble and very welcoming. There is a Brewers Fayre next door, which has good food and freshly cooked. Cannot go wrong here.