Hotel in zona Panglima Lane, Ipoh

this is the second time i’m staying at this place. the first time was booked via agoda. the room is spacious and nice but floor is dusty. but that isn’t a big deal for me. what has really ruined my mood for the stay was the front desk guy. he is an indian man. he called me 3 times on the morning of my stay but i didn’t pick up because i was driving from KL. when i reach there around 2.30 pm after i had my lunch, i gave a call to the number in the front desk (which was his number who called me earlier) to ask if can check-in now or need to wait until 3pm. he said 3pm and i was okay since it’s just a few more minutes until 3pm anyway. no one was in the premise at that time which is why i call the number written on the whiteboard. during my check-in, he is complaining about why i didn’t pickup the call so he didn’t know what time i’m coming to check in. so unprofessional of him to say that the first thing to a guest. trying to blame me? well first, you’re calling in the morning of my trip and you can’t expect me to pickup the phone when i’m driving? you could have just leave a message on whatsapp if i didn’t pickup the call. everybody is using whatsapp nowadays so what’s so hard to reach me? second, he asks for RM50 deposit but my mother didn’t hear at first so she asked what the RM50 is for and he said to buy KFC? repeatedly saying to buy KFC. is that suppose to be a joke? we all know he’s just trying to be sarcastic to my mother because that isn’t funny at all to us. during my first time stay at this place on Dec 2023, Mr Poon whatsapp me A DAY before my trip to confirm my booking and my arrival time. it was pleasant and easy with Mr Poon which is why i choose this place again for my second trip but turns out, the front desk is a different person this time and he really ruined my mood during my stay there because of his unprofessional attitude.

The location is strategic, betul2 dekat tengah pekan Ipoh. Can walk about 5 mins to concubine lane and less than 30 mins to other attractions (uptown, tasik cermin & kek long temple) with car. No people at the counter after 10pm i think? However the hotel is not that soundproof, can hear people open/close the door, the sound of cars outside and music from the cafe across the street. Lighting bilik quite dull tp boleh bukak langsir. Klu nak iron ada dekat certain level. Overall okay 👍

Soggiorno conveniente vicino a Ipoh Old Street. Posizione: la posizione di questo hotel è eccellente! È proprio vicino a Ipoh Old Street, il che rende facile esplorare la cucina locale. Se arrivi in ​​treno, questo posto è una scelta fantastica, a pochi minuti a piedi dalla stazione. Ambiente: l'atmosfera generale è decente. Tuttavia, ho trovato le camere un po' piccole, il che potrebbe non essere l'ideale per un viaggio in famiglia. Colazione: purtroppo l'hotel non fornisce la colazione. Ma non preoccuparti! Ci sono molti negozi di tè e ristoranti nelle vicinanze dove puoi trovare cibo delizioso. In sintesi, se stai cercando un soggiorno conveniente con un ottimo accesso al cibo locale e ai trasporti, vale la pena considerare questo hotel! Spero che questa recensione aiuti! Goditi il ​​tuo tempo a Ipoh! 😊

+ great location, very close to downtown, train station, gerbang malam, many shops and restaurants at a walking distance. The staff is just great, always ready to help. WiFi is ok, hot water, hair drier, water dispenser on each floor. Aircon is old, but works ok. - clearly can improve cleaness, the dust is everywhere. Window is dirty too. The bedsheets can be improved too, some had stains and small holes.

Stayed one night at this very nice hotel. Easy check-in, good view from 15th floor of Ipoh, comfortable beds, nice bathroom, WiFi included and the air-con worked well. We had a big buffet breakfast the next morning- lots of choice so couldn’t try everything. Pool looked inviting but was closed, the gym had several machines but the room was hot so we went walking instead.

Molto soddisfatto del servizio. scrivo un biglietto per stare a causa del compleanno di mio figlio e l'hotel fa sforzo per decorare la stanza con un compleanno sorprendente più una torta. Mio figlio è molto felice e sono una madre felice di vederlo. La stanza è molto comoda. L'hotel ha fornito asciugacapelli, asciugacapelli, bagni e bevande.

Hotel bellissimo con ampio parcheggio. La camera è pulita e comoda, tranne che le piastrelle sono troppo morbide. Il servizio è eccellente, soprattutto con check-in e check-out.

Good stay. Has all the amenities. Quite a huge room and very spacious. Feels like luxury hotel, very new. Good service. Things to improve, door is not sound proof and can hear people walk and talking outside. Smart TV in room isn’t connect to WiFi, can’t add WiFi in the settings, so options like AXN, HBO, etc only, can’t utilise the YouTube or Netflix app. Parking is free for guest, just need to validate, but when I drive to lobby for 1st time, the staff said guest also need to pay, so I park outside and cross the stress and get to know from lobby it’s free, then I have to walk back to get the car and park in lobby, abit troublesome. My room view sucks, open the window and you see literally a wall and it’s just pitch black. You will be charged extra RM3 per night stay for all Perak hotel as heritage fee.

We booked 2 rooms. Initially were very happy being given connected rooms. Rooms were clean but the bathrooms were disappointing. In our king bed bathroom, the bidet spray was leaking, basin drainage was slow, water seeps from the glass shower whenever we took showers. For the double single beds bathroom, the stopper for the bathtub was loose & water just couldn’t fill up. The bathroom blind was spoilt & cannot open. We feedback to the staff & request items to be fixed while we were out during the day, but nothing was done. As for the breakfast buffet, generally most of the food were very salty & inconsistent standard for the same type of food each day. Worst experience of all, we were charged the tourism taxes again upon checkout when we already prepaid all charges online!

Ho prenotato questo hotel ad un prezzo molto ragionevole, considerando la sua posizione, i servizi e il comfort. È strategicamente situato vicino ad alcuni famosi luoghi di Makan (a circa 5 minuti di auto) come Tong Shui Street, la città principale dove vendono il famoso riso al pollo, negozi di souvenir e pasar malam. La camera era pulita e ordinata, dotata di vasca da bagno! Ho fatto un bagno confortante dopo una giornata intensa a Ipoh. Il parcheggio nel seminterrato era gratuito. Lo consiglierei ad amici e a chiunque desideri un soggiorno confortevole e conveniente quando si viaggia.