Il Sofitel Heathrow ha accesso diretto al Terminal 5 tramite un passaggio coperto. Dispone di un moderno centro benessere, una palestra aperta 24 ore su 24, 2 bar e 2 ristoranti. Il centro di Londra può essere raggiunto con servizi ferroviari diretti dall'aeroporto di Heathrow. L'hotel si affaccia sull'aeroporto.
Tutte le spaziose camere climatizzate dispongono di connessione Wi-Fi gratuita, TV satellitare, bagno con vasca e doccia separate e servizio in camera 24 ore su 24.
Potrete rilassarvi presso lo Sphere Bar, dotato di ampio schermo televisivo con canali Sky Sports, o gustare un tè e un dolcetto al Tea Salon. Il ristorante La Belle Époque serve cucina fusion francese in un ambiente elegante mentre il ristorante Vivre propone un menù di cucina internazionale.
Il Sofitel London Heathrow, a 5 stelle, si trova a 21 minuti di treno dal centro di Londra partendo dal Terminal 5, che si trova a 5 minuti a piedi.
La Belle Époque, il ristorante premiato con 2 rosette AA, serve cucina fusion francese in un ambiente elegante mentre il ristorante Vivre propone cucina internazionale.
"Well, they probably don't want this review, but it is what it is.
Grading choices for this review are restrictive on what you can comment on, so this detail matters.
Staff tried very hard to help, but the wifi wasted an hour or more of my life as it was apparently connected with internet but kept returning to their page whatever web address you input and they said this happens all the time! Why a premium hotel in this day and age insusts on trying to dign you up to steal your data and won't let the ”standard” service work beats me. So i had no wifi any time in my stay.
Yes, location is decent, but you're paying a lot for this and the facilities and you'd be better off staying offsite where everything works and paying for a taxi and still being better off.
Room lights switches either side of bed didn't work so switch off and get into bed in the dark
Climate control makes such a racket it was impossible to sleep and eventually had to turn it off.
Only usb outlet is on desk way away from bed and that's where you have to plug your phone in.
Coffee is instant with kettle, but nespresso eg doesn't cost a lot for a top hotel (or premier inn plus room lol) to provide!
Yes, bed is comfortable, room nice size and granite is nice - and staff try their best - but hell will freeze over before i ever stay there again, or now in any other sofitel. Really does seem to be typical of the big chains these days, where the smaller and cheaper ones get the most important small details right.
Sorry sofitel, but incall it as it is and other people deserve to know before parting with their cash thinking they are getting something special.
Final note, my plan a was get there early for the pool, jacuzzi and sauna, then when i read all detail (after booking) i saw this was chargeable extra, which is not at all evident! You have to ask / look closely, where they just say they have it. American chain model, charge extra for things people choss you because you had them!"