Located in Lake Buena Vista, Hilton Orlando Lake Buena Vista - Disney Springs® Area is connected to a shopping center, within a 5-minute drive of Splitsville Luxury Lanes & Dinner Lounge and Disney Springs™. This 4-star hotel is 1.2 mi (1.9 km) from House of Blues Orlando and 1.6 mi (2.5 km) from Disney's Lake Buena Vista Golf Course.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Mainstreet Market, It offers breakfast, lunch, and dinner options, grab-and-go type. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. The breakfasts are available daily from 7:00 AM to 11:00 AM for a fee (Buffet).
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Lake Buena Vista? This hotel has facilities measuring 84817 square feet (7879 square meters), including conference space. Self-parking (subject to charges) is available onsite.
Make yourself at home in one of the 814 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
"The staff was excellent , very helpful and kind.
The hallways smelled a bit musty as well as the room.
Maybe the rugs need to be cleaned more often.
The hotel appears to be older which accounts for small lower quality upgrades in the room.
The upgrades done were somewhat lacking like incomplete paint trim in the restroom which included rough door bottom edging with pealing paint, as well as rust at the bottom of the metal door frames.
The shower head was old and outdated and did not function properly for adjustment of different spray options.
The restroom fan was loud, pool quality and connected to the light switch so both are on at the same time.
This did not allow the light function at late night without the noisy fan.
The fan should be replaced with a much quieter better quality type like a Panasonic multi speed.
The towels were clean and also had a musty smell.
The window covering did not function properly and was difficult to operate.
The room light switching was located only at the entrance to the room which was a long hallway before entering the room.
An addition set of redundant switches closer to the main room would be a very helpful convenience preventing long trips to the main door for night shut - off or modulation of lighting within the room.
Overall I would rate the Hotel based on price and room at 3 or 3.5.
However, the staff was very attentive and responsive, the hotel was properly staffed for quick check-in and deserve a rating of 5.
General appearance, lobby and common area cleanliness is rated as a 4.5 only because of the musty smell in the hallway walking to the rooms.
Sal Castelli
Prior NYU Hospitality Adjunct Professor"