Pandanus Beach Resort & Spa

I would say just book it and forget about it. They will take care of everything. Cant see a better five star hotel than this. Also they celebrated my birthday as well. The cake was totally amazing!!

I always write honest reviews and I would have given 5 stars if it wasn’t for a few things that really need addressing here.Let me start by saying that if you’re looking for a beach holiday (which luckily we weren’t)you’re going to be very disappointed as the beach is covered in unsightly sandbags due to the hotel coastline suffering severe coastal erosion.You are unable to walk along the beach and the seas are rough and after talking with a local it was confirmed that it is like this the majority of the time.The room we had was perfect and led straight out to the swimming pool as I had emailed the hotel beforehand and requested,which they kindly obliged.The food is the outstanding feature here with the Sri Lankan curries my favourite,everything was fresh and tasty with a great selection to cater for all.The day time activities were hit and miss and the lounge bar and billiard room were closed due to refurbishment but the Sky lounge was open.All staff were courteous and made you feel like a VIP but towards the end of the holiday I felt they were hanging around for tips which felt a touch uncomfortable as we do tip but you can’t do it for everyone.A few other things we noticed was that some of the sun loungers were broken and needed repair and a limited selection of drinks on the all inclusive list and no wine, but you could buy a bottle in the restaurant for £30 which is Dubai prices!.We didn’t bother buying any wine as the local Tuk-Tuk driver called ‘Sudath” who parks outside the hotel which we made friends with,took us to the local wine store amongst other places,Sudath also does realistically priced tours of the local area which were great fun and very authentic.All tours further afield I booked prior to leaving the UK with Bentota Travel Mart who were far cheaper than Mercury Holidays and due to having no beach the guys selling trips weren’t there,so it was a good decision in the end.We really enjoyed our 10 day stay here,we have found memories of the warm Sri Lankan hospitality and the beautiful country.I recommend staying here as a base as the hotel has 5* star dining and wonderful staff which outweighs the other niggles that I’m sure will be sorted.