Hotel in zona Walgreens, Indio

L'ambiente è buono, pulito e pulito, e l'atteggiamento di servizio è buono.

Omg no hot water to shower, cold cold water and a very Bad Experience at check-in desk i gave the lady my ID & I had my creit card in my hand ready for deposit, The lady said $100 CASH only deposit & i told her i have never paid CASH at any hotel for deposit & that I have stayed here before & never paid cash & she told me again $100 Cash only so I asked if she will give me reciept for the Cash she said yes so i took $100 & put cash in the counter & she wrote it with a pen so i ask her if she can sign her name please, wow she got all mad & started ranting she was just going to cancel my room & put no show & for me to leave & that i could’nt stay and i said no you can’t cancel over a signature if you writing with a pen I need a signature its not printed ink reciept so i ask to speak to the manager cause she kept ranting to leave she was canceling me & she said she was the manager so i said I want to speak to someone higher cause she can’t cancel me if im complying & its pre-paid. So after all her ranting she still gave me my room finally. My room bathroom toilet was plugged the water would no go down the drain without plounger so i was changed to another room but i will never come here again that is a rude lady or manager at check-In desk I would of argued with her or got mad & left but all I wanted was my room to relax & rest after a long day. 😡

La colazione non era sorprendente, ma era sufficiente

L'albergo era carino. Il personale era gentile. La lavatrice e asciugatrice La situazione era un po' fastidiosa. 1 lavatrice, 1 asciugatrice in un'enorme lavanderia. Potrebbero sicuramente aggiungerne 1 o 2 in più secondo me. Inoltre quelli che avevano non funzionavano bene. Ci sono volute quasi 3 ore e 6 dollari per asciugare i miei vestiti

Hotel fantastico, pulito e lussuoso, abbiamo 2 bevande complementari e colazione inclusa, le cose sono molto amichevole. Tornerò a soggiornare di nuovo.

Our stay at La Quinta was an utter disappointment from the moment we arrived. The room accommodations felt like a cheap motel, and I can't fathom how this hotel holds a 4-star rating. When we checked in, my husband asked for a nice room, and the front desk lady assured us we were upgraded due to his Hilton Honors status. But when we entered our room, I felt like I had stepped into a rundown motel—small, dingy, and with worn-out furniture. And a bathtub shower? Really? How can a supposed 4-star hotel still have those? I’ve stayed at this property many times, but I’ve never encountered a room this bad. This was supposed to be an upgrade? We had booked a room with a fireplace, and clearly, this was not it. We paid $500 a night and then found out looking online that they were offering suites with full kitchens for $400 while we were stuck in a cramped, motel-like space. I went back to the front desk to speak with a manager, and that's when I met Adrian and Hugo. When I expressed my frustration, Adrian discovered that we had actually been downgraded from our original reservation. I pointed out that the front desk Lady had lied to us, but instead of taking responsibility, he defended her, claiming she was just trying to accommodate us for early check-in. We arrived at 2 PM—there should have been clear communication about our options! You don't just automatically downgrade a guest, without telling them. Adrian and Hugo had zero empathy as I laid out my concerns. It was a low peak time, and the hotel had plenty of available rooms. You're telling me that the front desk had no better options than to downgrade us? When I asked for a rate adjustment, (Our original guest room we booked was selling at $300 per night that weekend) they refused and flatly denied my request for an upgrade. They offered to move us to the original category we booked, but to a “renovated” room. There was a poor apology, no compensation—just a lack of basic customer service that left me in disbelief. Also, due to this mishap and having to change guest rooms, it left my husband and I late to to our event, so frustrating. When we moved to the original room we booked, it was decent but still felt sterile and uninviting. The walls were bare, and the bathroom was missing amenities. We only had mouthwash and no body lotion, which I don’t travel with because I expect hotels to provide it. I tried to call Housekeeping but the phone in our guest room did not work. It took us until day two to flag down housekeeping outside to get body lotion! One night, after returning from a wedding, I tried to take a bath, but the water never got warm. I let it run for too long, hoping it would heat up, but it didn’t, forcing me to give up on the bath altogether. The disappointments just kept piling up. This hotel has plummeted in quality over the years, and we will never stay here again. It’s a $200-a-night establishment at best. Don’t let the pretty grounds and restaurants fool you—inside, the room ac

Le strutture sono un po'vecchie, ma sono anche molto caratteristiche. Il corridoio dell'hotel è pieno di foto di stelle prima degli anni settanta.La posizione dell'hotel è buona, il prezzo è pratico. Il cortile posteriore è un campo da golf, più adatto per il viaggio familiare

Book this hotel for my boyfriend and his mother for her birthday. Got two rooms other than the hotel being very expensive. Hotel was 250 US dollars a night with tax discounted. My boyfriend said breakfast was good and he was very pleased with the appearance of the hotel he said everything looked new and fresh and he was very happy that I booked this hotel for him. His mother also enjoyed watching the trains go by. They did not partake of the pool but would have had they not been spending just one day there. His friend stated another hotel and they were very unhappy and they paid more money than he did.. he said he would stay there again.

Questo hotel è molto nuovo, l'hardware è buono, ma le camere sono piccole. C'è Wal-Mart sul lato, a tempo pieno. Due grandi supermercati. Ci sono molti piccoli ristoranti come Pizza Hut, ecc. È perfetto per riposarsi e rifornirsi durante il viaggio. Uno degli svantaggi della stanza è quello di risparmiare energia, le sue luci si spengono dopo un po'. Inoltre l'illuminazione della stanza in sé non è molto buona. Solo un po' a disagio. La pressione dell'acqua nell'altra stanza era molto bassa e il bagno era molto scomodo. La colazione in questo hotel è molto buona. Anche durante l'epidemia. I tipi di cibo senza contatto forniti sono molto più di quelli dei normali hotel.

La sera siamo arrivati esauriti da un volo di otto ore. Il personale del desk front era molto utile, ma abbiamo avuto difficoltà a trovare la nostra stanza! La proprietà è molto grande. Quando entravamo nella stanza non ci sentivamo proprio come se fosse un piacevole soggiorno. La stanza era un po' piccola. Tuttavia, quando ci svegliamo, ci eravamo alzati dal bellissimo ambiente. I terreni erano immacolati e era così tranquillo e bello!! La stanza era un po' piccola, ma la pulizia e la zona di patio sono state fatte per questo. Il letto era estremamente comodo, e era così tranquillo là!! I miei nipoti hanno visitato e hanno avuto così tanto divertimento nella piscina riscaldata dei bambini!!! Hanno anche una palla che alimentava i cani e saliva sulla grande tartaruga, sulla strada e sull'iguana! Questo è un terribile soggiorno per coloro che desiderano rilassarsi. Siamo molto grati al personale che era così amichevole, e fare un lavoro così meraviglioso per mantenere così bene questa immensa proprietà. Se sta cercando un tempo selvaggio non sarebbe per voi. Se stai cercando un riposo pacifico da questo momento difficile della storia, questo è il posto!!