Motel 6 Indio, CA - Palm Springs

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環境不錯，乾淨整潔，服務態度也好。

We decided to give a second chance. We regret that as soon we got there. The air conditioning doesn’t work properly

Please don't stay here!!! Don't stay here!!!! See the pictures!! I checked in late and didn't need to use the shower. The next day I went to use the shower and it wasn't working. I went to the front desk and told the lady the shower wasn't working. The front desk lady said the maintenance guy wasn't coming until next week and since I'm checking out today there is nothing she can do. I told her to speak to her manager and she said the manager is out of town so can't contact them. I asked her for a new room so I can shower. She rudly refused and said I can't have that because I didn't pay for a second room!!! Really?? After some time she said she can give me her room that she was staying in and that I can take shower there. Photos attached is the room that I was given to take a shower. When I went to check out, I told her I want the manager to contact me and this wasn't acceptable. I told her the room and bathroom was dirty. She lied and said bathroom wasn't used. There was band-aid in shower, used razor, dirty towel, hair, and towels on floor and somehow it wasn't "used". She refused to accept my complaint or get me in touch with manager and pretty much rudly just said too bad, so sad!! Please find another hotel. Don't risk it with this one!!

I had reserved a non-smoking room, but the room I was given was overwhelmed with the odor of cigarettes. It was so late and I was so tired that I just dealt with it

The desk clerk, Remy, was very helpful. When our TV didn't work in the room we were assigned, he arranged for us to move and checked that the TV worked in the new room before we moved.