Hyatt House Indianapolis Downtown

I was double charged as the hotel front desk was able to find me reservations but said I hadn't paid yet however I paid in full through the trip.com app. I am currently waiting for a refund not sure what happened there. Other than that everything was great and our family loved it.

Perfect as always

早餐還好了，服務也不錯。比較滿意。

跟凱悦主線有一定差距，大體還行

很中心，方便

깔끔하고, 청결하고 친절합니다. 감사합니다.

I picked this hotel for the pool and breakfast. The pool was only open 1 day but was disgusting. It spelled like sewage and was murky. The 2nd day they drained the pool and was not filled before we left. My girls were so upset they didn’t get to swim. We were there for a big cheer competition so there were lots of people there but every time we went down for breakfast it was always empty. They brought more food out but there was always so many people waiting that it was gone again. The parking prices are ridiculous it ended up being $67 each night. The room and the rest of the hotel was great though.

The room at night are very noisy. The staff is so kind! And having a kitchen and bedroom were helpful with our situation also cut down on our expenses, eating out! The only complaint for me was the noise and the pool. The pool was not as expected very very small.

The hallways were full of garbage and the pool and pool area was even worse. The staff and everything else was amazing. The pool needs some serious attention.