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DoubleTree by Hilton Cleveland - Independence
3.4/5114 Recensioni
While the building was attractive, the rooms, the amenities, and the service were no better than what you'd get at a Day's Inn. There were also some odd things about the service and the facilities. First, the hotel boasted both an outdoor and an indoor pool (and a hot tub). The outdoor pool was closed and the hot tub was drained. On top of that, the hotel required that you wear paper wristbands to use the pool (or you will be evicted without refund), but you need an active room key to get into the pool in the first place. At one point, the desk manager came and asked families in the pool to get out and get the wristbands, which was really awkward. The pool set up is neat and unusual. The outdoor pool communicates with the indoor pool, and you can have a pool-side room with sliding doors that open to the outdoor pool area. It would be a neat feature-- as long as the outdoor pool is open, which it wasn't. There were also odd breakdowns-- like the ice machine not working and housecleaning trying to clean out our room before checkout time. All in all, I would have rather gone to a cheaper hotel. The experience was not worth the extra cost.

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto436 €
Prezzo più basso86 €
Numero di recensioni114
Numero di hotel1
Prezzo medio (giorni feriali)139 €
Prezzo medio (fine settimana)159 €