Hotel in zona Gleadell Agriculture, Immingham

The hotel was in a good location for my requirements. The bar food fish and chips were all excellent & the service good from all the staff. The accommodation was clean but dated in some areas however I would stay here again & recommended to others

This place (a terraced house on a back street) is close to the train station, clean, and a good size. We couldn't fault the property itself. You just collect a key from the main hotel across the road and off you go. Parking might've been difficult, (unless you can park at the hotel across the road) but we came by train so it wasn't an issue for us. However, we were on the ground floor at the front of the property and the noise travelled. My partner didn't sleep at all on the first night and wondered if the place was used by contractors, out late and up early. The shower was nice and hot and the temperature of the room was OK. Good to have an iron and ironing board in the room too. I liked the firm mattress but my partner found both mattress and pillows too hard. I kind of agreed re the pillows but it didn't stop me sleeping! When we visited, this was cheaper than the Premier Inn. The service just involved giving a key but it worked efficiently. I'm not sure about the services at the hotel. I'd definitely use it again.

Prenotato per un soggiorno di notte qui, la posizione era grande, corta passeggiata ai bar, negozi ect, appartamento era bellissimo e pulito, fogli e asciugamani freschi e puliti, tutto quello che ci serviva per il nostro soggiorno era stato fornito, Anna (scusate se ho sbagliato!) era in arrivo a rispondere alle nostre domande, e ci ha dire dove volevamo andare, 4 di noi hanno condiviso un appartamento e c'era molta stanza, pianificamo un altro fine settimana quando il tempo si riscalda, così possiamo esplorare più Hull.Grazie.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

A hotel where the staircases and corridors are external, making it a merandah featured appearance. The hotel is surrounded by high fences, making it as if a compound, although it continues to look attractive. The view from our room overlooks a main road with big buildings, which induces a nice big city ambience.