Side Village Hotel - All Inclusive

We will never return to this hotel, On arrival our 2 bedrooms apartment was not ready so we were all crammed into a single room, at the hottest part of the day the next day we were told we could move into our room, it was spacious, only 1 of the 2 air con machines was working, the room looked tidy at first but on inspection it wasn’t clean, we had someone else’s toothpaste remnants on the shelf, the floor was dirty, the quilts were off white & no quilted cover provided, On our 2 week stay we ate out 6 times as neither of our kids (15 & 7) wanted to eat the food, In the first couple of days is became known that quite a few people were either sick, had diarrhoea or an ear infection, on the 3rd day my eldest went down with diarrhoea & my youngest had a very painful ear infection & was sick, we put it down to heat stroke & water in the ear from swimming, I went to the pharmacy & I was advised that it is very common this year for some reason, We got speaking to a lovely family & the dad advised us to only swim at the beech or in the smaller pool by the slides, his reason for this is he witnessed an adult vomit by the side of the pool, he went & advised a staff member if this & the simply swept the vomit into the drain/gutter at the side of the pool, then they got the hose pipe & rinsed the area, I actually witnessed a member of staff do exactly that with food left on the floor when they was preparing the tables for dinner, there was lots of chips, bread & other food on the floor, rather than sweep it up & put it on the bin this was also washed into the drain/gutter area, The balcony was not cleaned at all for the whole 2 weeks, & the floor must have been washed with a dry mop as every time we walked on it even after it was “cleaned” our feet or socks was black, The food was plentiful but not good quality, I am an early riser & watched the food being put out at around 7am but the doors didn’t open for breakfast until 8am, there is a burger bar by the pool, you have to time it right so you get hot chips, otherwise at best they are warm after being left out for a few hours, The beech is amazing & the shuttle bus is very good, Most of the staff were very friendly, & if they didn’t speak English they would get someone who could, I did notice that in order to guarantee a seat by the pool for the evening meal you had to give money to the staff, if not you were not guaranteed a table, The entertainment was appalling, the same songs every night for the kids, the acts were very short & not the best acts at all, I always enjoy my holidays but on this one my whole family could not wait to get home,

I have been to this hotel a good few times...excellent place..nothing to much trouble food always good ..staff super helpful...can't fault this hotel...really nice place to stay 10 out of 10..the staff really work hard....to make you feel wanted

We arrived later due to flight delays, we were told there was a computer error and our original rooms were not available so they offer us a substitute for the night or if we liked it the rest of our stay,as it happens we struck lucky and got given a duplex apartment ( Very nice). As a family we have visited different parts of Turkey numerous time and although the resort was lovely, i have never encountered such rude guests, and felt quite intimidated by their Lack of respect for any other guests ,clearly they do not know about taking turn , or how to apologise when pushing past ( I could go on ). The food was plentyful but very repetitive. The staff are hard working but do not really interact and are just as bad by ignoring you in the cue to serve the pusheriners,by the end of the holiday it just got too much, avoid.