Paloma Oceana

Well where do I start other than Wow!!we have just returned from a 2 week stay at the Paloma Oceana which is where we were married with us was our close family and friends who all could not rate this resort highly enough. From the waiters to the kitchen staff to the cleaners they were all so friendly and couldn’t do enough. The resort was clean gardens were always being tended too while we were there the beach was spotless and the food was lovely so many different dishes and something for everyone.Now our wedding from us arriving nothing was too much for The general manager and Begimai who to me is an amazing person and absolute star her and her team went above and beyond to give me my special day and it was more than my expectations,I lost my mum so planning and having the wedding without her was really hard and Begimai took all that on board and gave me my dream wedding from the setting to the venue was absolutely stunning and breathtaking and I would recommend it to anyone wanting to get married in Turkey you really are in safe hands and it’s such a beautiful resort thank you to everyone especially Begimai you really have no idea how much it all meant xx

Review of our stay (03-09-2024 to 10-09-2024) Guests: Two adults (~50 years old), with one having exceptional hearing. Location: Main building, street side (not overlooking the courtyard or swimming pools) Our spoken languages: Dutch (main language), English, German and a little French --- Our comments: Reception and arrival: - The reception process felt rushed. We had to ask for our bracelets ourselves. Despite informing the staff about our delayed evening flight, we were told that food was available "somewhere," which was not a helpful or a welcoming response. We had to search for food on our own and eventually found a place after a 15-minute walk. Hotel facilities: - Air conditioning: While there is air-conditioning in the rooms, it lacks a remote control, it is slow, somewhat outdated and a little noisy. - Cleanliness: The hallways have dusty lamps, windows are cleaned with cloths leaving stains and the elevators are greasy and require better maintenance. - Carpeting: The hallways are carpeted, which reduces the noise from rolling suitcases and footsteps. - General remark: Rooms near the elevators are not recommended due to constant noise from the elevator doors. Restaurant: - Food variety: The restaurant offers a wide variety of food and complaints about this are really (from our perspective) unwarranted. However, a few areas for improvement include: - Knives are ineffective for cutting. - Indicate whether olives have pits (can lead to broken teeth). - The staff is friendly and hardworking, particularly the young woman with a tattoo under her ear and a another the slender woman. However, the service is overly rushed, resulting in plates being cleared to fast or incorrect orders are being served. - The hotel promotes ecological responsibility. It would be helpful to clarify these practices upon arrival to avoid excessive food waste and educate guests on portion sizes. - Room cleaning: The sign for room cleaning is 200% unclear. Simplify it to: “Clean My Room” or “Do Not Disturb” for better understanding. Don't try to make it so fancy. Facilities and amenities: - Swimming Pools: The pools are clean and very well-maintained, though the water can be a bit warm, but definitely better than too cold. - Gardens: The gardens are beautifully green and well-maintained, but we didn't see any insects (why?). - Beds: The beds are quite hard and sometimes you can feel the springs. - Room insulation: Rooms are spacious, but poorly insulated against noise. We could hear neighbors coughing and other *disturbances*. Language/communication: - Most staff speak Turkish and German; English proficiency is very, very limited. Shower Room: * No Double sink: We noticed that the lack of a double sink (we could have been seen in the photos), but it was still inconvenient. * Toilet privacy: The toilet is not separated from the rest of the room, leading to a lack of privacy. The toilet door has a huge opening at the top, which is very uncomfortable an poorly de

I have only good experience and memories from this holiday at this hotel. I spent 7 days with my 3 boys (ae 10,10 and 9). Hotel staff was friendly and nice, clean rooms, very delicious and good food. Definitely plenty good choices of puddings I was staying at family connection rooms so it was perfect combination, we could go to see night entertainments and back in very quiet rooms. My children enjoyed time on water slides, for them it was important that pool water wouldn't be salty (as other hotels water parks had salty water). Most of hotel guests was German speaking people so all the time everyone would speak to us in German first but that's was just tiny thing. Also evening entertainments impressed me! Definitely it was much much better than I was expecting. I woud happily come back again.

Stayed at Paloma Oceana with a large Family group for a wedding. The wedding day itself was just perfect with such an amazing set up on the roof terrace. The wedding service, the layout of seating, the flower arch and the food and the dancing afterwards could not have been any better. The waiters were also very attentive regarding drinks 10/10 Paloma! The hotel itself is very clean with such beautiful well attended gardens surrounding the whole area. The food is great with something for everyone, meats, fish, vegetarian options, salads, many many sweets - there is no need to go out of the hotel as the variety was very good. Also, there are A La Carte restaurants of which we would recommend Wabisabi and the Steak restaurant, both were delicious. The beach here is the best we have seen in Turkey….lovely soft sand and then once entering the warm mediterranean sea, you can go out for approx 50 yards without it getting too deep. We would also recommend a 20 min taxi trip along to the stunning ancient town of Side, the views from here are amazing We would recommend this hotel for families snd couples alike

We visited the hotel in August 24 for a family holiday, 2 adults and 3 kids. The whole experience was amazing, lovely hotel rooms, pleasant staff who are really helpful, all inclusive variety is good and food quality fantastic. 10 out of 10 There is a small water park on site 6 slides which kept our kids happy for most of holiday, but there is also a free aqua park that the hotel run a bus service to a couple of times a day and that’s awesome all inclusive extends to the aqua park as well although just for drinks, so eat before you go. The offsite aqua park is really good , great area for little kids up to 5-6, then big slides for the kids above 1.3m. The food in restaurants varies everyday and there is plenty of it so something for everyone. There are snack bars dotted around as well if you don’t fancy a full on restaurant experience. Ice cream fridges are dotted around for kids to access as they please and it’s good quality branded options. No bad points to note, we would be happy to come back and I would recommend to others.

We’ve just returned home from the Paloma Oceana after a last minute holiday as a family of 5. We stayed for 10 nights in a family suite in the garden rooms just a moments walk away from the main restaurant. The hotel itself is absolutely beautiful, with really well maintained gardens and everywhere is spotless. There are 2 large pools one near the main building which is lovely and quiet during the day and the main activity pool where the animation team are based during the day. There is also another small pool with 4 slides. Our 3 kids loved the activity pool where they had different activities everyday, we all tried the inflatables, surf board competition and we played water polo too. One day the hotel put lots of bouncy castles and fun games out to play which was really popular. It was nice to relax around the quiet pool for a break away from the loud music though! The food is lovely, fresh and lots of choice everyday, although it did get a bit repetitive in the main restaurant by the end of the holiday. We enjoyed pizzas in the pizzeria next to the activity pool with our favourite waiter ilham, he even arranged for a special birthday cake treat for the kids on our last day. He’s such a credit to the hotel! We ate at two of the al a cartes, our favourite was Wabi Sabi. There are ice cream freezers next to the bars with twisters, cornettos and Oreo ice creams which our kids absolutely loved helping themselves to! The patisserie within the main building is great to visit to get out of the afternoon Sun and enjoy some cake a coffee with air con. The best bar in the hotel is the lounge bar upstairs next to the al a cartes. They make the BEST cocktails actually served in glasses and are so friendly. Unfortunately the rest of the bars cocktails are nowhere near as good so we found ourselves in the lounge every evening. The hotel is set on the beach with its own private section with sun beds and a beach bar/restaurant. We only really ventured there a couple of times as it was so busy and built up, but beautiful nonetheless. The only major flaw for us is the amount of smokers everywhere around the bars and pools. People don’t really seem to care you have children with you and will happily smoke over them. It would be so much better to have non smoking areas or even smoking areas away from everybody. Apart from that we absolutely loved our holiday and would visit Paloma Oceana again ❤️