Munnar Black Forest Resort

Room service was not good Meals were good but service was not good No plates, No bowls, No meals on table on time of breakfast, Staff behavior is very bad. Manager was not response for any queries. Hotel Ramp has too munch down slant. Please Don't come with family. Place Only for Young Singles. Totally west of time & money...

The property lacks the intent for improvisation. Our travel agent requested for 5 Deluxe Rooms. The property replied by confirming 5 'Plantation View' rooms for us. Little does anyone know that the so called Plantation View rooms are actually standard rooms, a category inferior to the Deluxe Rooms. But the property is overall a substandard place. The access is steep, the rooms lack the basic facilities of clean water, clean lavatory and hot water. Though the only thing good about the property is the tea served there.

We did a booking for 2 rooms from 27th Aug for 2 nights. We called the hotel to confirm but hotel said they dont have any booking. Or check-in is tomorrow. We spoke to Agoda chat support and they asked us to wait for 48 hours. How ridiculous? Dont book with AGoda ever

A defining feature of this hotel is the sound of dripping water rushing through Kallar waterfalls downwards; the hotel is right below the waterfalls. I stayed in July 2022 and the experience was just awesome. Sounds of cicadas and birds add to the aura; I felt as if I am living inside a million-year-old rainforest (in fact shola rainforests are at least 150 million years old, much older than the entire Himalayas). The rooms were damp. Approach road had a gradient I have never seen anywhere (around 40 degrees, I suggest leaving your vehicle beside the main road, which is hardly 50 meters away. I didn't care about the luxury; the purpose of my trip is a sojourn amidst nature. Camping would have been just fine, so whatever management provided was beyond my already low expectations. I stayed here for a week and would love to come back. Highly recommended!

O hotel tem uma ótima posição, imerso no verde. A vista do restaurante é espetacular com vista para as plantações de chá. Os funcionários são muito gentis e prestativos. O café da manhã e o jantar são maravilhosos com uma grande variedade de comida. A massagem ayurvedica é uma experiência inesquecível.