Utente ospite
21 dicembre 2023
We ( my parents and I) stayed in the resort for 3 days and loved the experience. The location is obviously very beautiful, but the staff goes out of their way to make you feel welcome, comfortable and at home. There were many small things that won our hearts. It was raining on one of the days and we needed to go to the restaurant. The resort does have umbrellas but all were in use. Alina quickly sent us her personal umbrella. The reception staff somehow managed to arrange a bathroom bath stool for my parents to use. The gardener noticed my mother observing one of the many plants keenly and when we were checking out, he gave her a sapling to take back with us. Many thanks to all of you for making our stay comfortable, memorable and special. Shout out to Alina, Thomas, Karthik and the gardener and the manager, Viju. Keep up the good work.
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