The Ivy Suites

I don't quite know where to start. This is a late review as we went in August 2023 and staying for 3 weeks for a wedding. We booked this hotel before any reviews were put on and I am so glad we did. We had booked into a five star all inclusive hotel but with so many great bars and shops in Icmeler we didn't think we would make use of it. At the last minute we cancelled and booked in at the Ivy suites. We took a bit of a chance as there were no reviews at the time but that is because the hotel is very new. What an amazing place. The location is perfect. 100m to the beach and directly on the main road but not close enough to the busy bars to be disturbed. The rooms are spacious and extremely well presented with a master bedroom and a lounge/second bedroom separated by a bathroom. The bedroom and the lounge both have a balcony and the end rooms in block A have a third balcony looking out onto the road with a partial sea view. At the front of the hotel is a very nice new bar and restaurant that serves a great selection of food and drinks. Again, everything is exceptional. The bar staff serve drinks and food around the pool from early morning until after we went to bed each night. The pool is a great size. Bigger than necessary for the size of the hotel. I'm sure there are more sunbeds than required and plenty of space to get around. The water is spotless. The hotel is beautifully decorated. Its a really lovely place to spend your holiday. All that said there is one thing that stands out above all of the other qualities that this hotel possess and that is the staff. Congratulations to the owner and the management team. I can only imagine that each and every one of the staff have been hand picked for their skills and personalities. They are all very good at what they do. It would be unfair to single out any staff in particular as they are all exceptional.

I originally booked a hotel down the road & it was dreadful I checked in & checked out within an hour. I walked down the street & saw this hotel so I came in to ask for availability. The lady was lovely & showed me the room before I decided if I wanted to stay or not wish of course I did. Only fault is no lift but the rooms are a decent size I will definitely book again. All the staff are polite friendly & helpful.

Although the apartments are spacious, the level of cleanliness is clearly not up to last years from reviews we read before booking. The towels are refolded on the bed to look like clean ones. The cups are turned upside down but still have ring marks in them from your last drink. The milk jug served with breakfast was filthy. There was pigeon poo on our balcony that was never cleaned. The pigeons also drank from and poo'd in the pool. The safe did not lock, and despite requesting it was fixed, it did not work for two weeks.

Have been coming to icmeler 25+ times and have to say the ivy suites is by far the nicest hotel we’ve been to. It’s impeccably clean beautiful modern rooms fantastic a la carte breakfast. Currently sitting on one of our THREE balconies taking in the Mountain View. Will definitely be returning.

Lovely hotel, rooms are spacious but had to request a lower level room as we couldn’t cope with the stairs to the loft suites. Breakfast choice was excellent but we didn’t try the restaurant during the day as the drink prices were much higher than elsewhere in the resort. Staff were very helpful and accommodating but I didn't appreciate one of them paying us a room visit at 5am. The pool area is very quiet for those who like to read however, it doesn’t get much sun. All the furniture on the upper sun terrace where the sun beats down all day was covered up and stacked away. This hotel could be a little gem, but the management needs to contemplate why residents are not using the great facilities they offer as most people go the beach during the day and eat out at night.

Ok so, I booked this place as we usually go all inclusive and we wanted to try self catering, based on the reviews I thought this place would be best. We arrived as a family of 3 and with my in laws in a different room. We were both given loft suites, this is what we booked so it’s partly our fault, however the hotel does not have a lift. The stairs were simply too much for my FIT, to be fair to the hotel they reported this and they were swiftly moved. We tried to persevere, but we have a just gone 4 year old, and although the stairs were fine for us, half the lights weren’t working in the corridors and the stairs were incredibly slippy. The final straw was him nearly falling, add to that issues with the shower, the room smelling strongly of stale urine, and various other things not working, and it just didn’t work for us. We asked to be moved, and initially were told no, but after much protesting on our third day they moved us. The second rooms were a lot better but still had a lot of teething problems, the safe didn’t work, and was reported but took a week to fix. The cleaners seemed to clean the rooms well some days, but other days not very well. The balcony was never cleaned, toilet rolls were not replaced and towels were folded to reuse rather than changed daily. Also on the final day a “new member” of staff the unlikely story we were given entered one of our rooms at 5am in the morning. The hotel were very apologetic over this and gave us a free lunch and waived the late check out fee, to be fair to them, but it was still very unprofessional and quite scary, thankfully my 4 year old wasn’t in the room. The rooms in general are nice and well kept, you can tell it’s recently been modernised but it has teething problems, that need addressing. The pool area is very, very good and it’s a great touch that when you order from the bar they offer table service. The gripe with the pool area was there was simply no life, the music was very quiet, it doesn’t get much sun, and there was little to no craic from the staff. If you like that sort of thing it’s for you, however we prefer a bit of life round the pool so went to the beach and on boat trips most days. The drinks and food are generally quite good, the big issue is the hotel have clearly gone a bit overboard, as a family we spent a lot on food and drink on our holiday, but we slowed down drinking and eating at the hotel due to there inflated prices. We saw a menu with the prices from a few weeks earlier which was in line with the prices on the rest of the resort but they “new” prices were 20% more than everywhere. 180 lira for an efes, 450 lira for a daiquiri, 400 lira for a cocktail, when the rest of the resort offer them cheaper simply isn’t going to drum up business. You can see the owners trying to get interest but you simply won’t by charging more than others when you can walk out of the hotel and get superb service and good quality for less elsewhere. I know a lot of thi