Bon Hotel Nest Ibadan

Excellent place to enjoy your family vacation,staffs well coordinated,rooms neat,I enjoyed the breakfast menu. It was a lovely weekend

Very Courteous staff , thank you again Funke , she checked us in on the morning of Thur 2nd May very smart and professional

I booked Bon Hotel Nest Ibadan through a friend’s wedding planner from the 18/04/24 - 21/04/24 at N70,000 per night. A phone was used to take a picture of my ID. When I asked if it was going to be deleted afterwards, I was told they maintain confidentiality/privacy, which didn’t quite answer my question but, I let it go as I was tired after a long journey. They were kind enough to assist with our bags upstairs. The environment looked good and so did the room I was in (302). However, the air conditioner was not cooling and after calls, it was looked at by maintenance but, this did not yield anything positive. It was later serviced that night which came with too much noise as they applied water pressure to service it. Two people did servicing and only one was polite enough (I believe he was an assistant) and apologised for the inconvenience. I ended up sleeping on the floor under the AC as it wasn’t still cooling well. The AC went off and on at intervals and this even affected the little cooling in the room. It was so uncomfortable that I called to have my room changed or refunded to book another hotel as the Rep I spoke to said they were fully booked. Mind you, I arrived the hotel in the evening and this call was made at almost midnight. The next morning, the cooling had gotten a lot better hence, I did not insist on changing my room nor getting a refund. My friend who came the next day, complained of same AC issue and eventually had her room changed. When I and my sister wanted to shower, there was no water. This was around past 11am. We called to complain and they said it’ll be looked into. A cleaner brought us a bucket of water which I presume he did as instructed. After my sister had her bath, I returned the bucket to be filled for myself only for the guy to get me water in a mopping bucket. When I queried him, he said he rinsed it and then went on to deny that it wasn’t a mopping bucket. (I had seen the bucket they used for their cleaning when I handed the initial bucket to them, so I knew it was a mopping bucket) I had to tell him to get me water in another bucket before he had it changed and did so. Water was restored while I was bathing. Same water situation happened the next day. My friend who was the groom also had his fair share of complaints about their service as well. Buffet was for one person so, I had my sister go for it and ordered myself Indomie and fried egg which cost N6,000. To my greatest dismay, the quantity they brought to me was only enough to feed a 3year old. In as much as it was a hotel, I didn’t expect such little quantity for the price I paid. I had buffet the next day and it was really nice. The chef(s) did excellently well. Overall, this is not a hotel I would be returning to nor will I recommend for anyone. They should do better with service provision which is what people actually pay for.

Pretty chilled space with exceptionally courteous and responsive staff. Their complementary breakfast/buffet is also really good with variety of options to choose from. The overall ambience of the place is dope and I enjoyed my stay

Booking experience online was easy and straight forward. Reception staff were very welcoming and checking in process was good. The room, the bed, the pillows and the customer service was excellent. I had the best sleep in several days. Room equipped with tea facilities and functioning air-conditioner. There was a courtesy call to remind me about the complimentary breakfast which was all very tasty. The staff were all very professional, polite and courteous in their interactions with customers ( all keenly expressing a desire to ensure the customers have an enjoyable stay).

BON hotel is an hotel that I will love to use again and introduce to friend and relatives. I enjoyed my staying in the hotel. The staffs are well trained and always ready to help. Although. during my stay the explosions nearby disrupted the peace of the hotel and some relocated but I remained in the hotel to support the business. I will like to register as a member if there is opportunity to do so.