Ibis Hyères Plage Thalassa

The hotel is very nicely located close to a beach that is directly accessible from the hotel area. The hotel has got a free swimmingpool, and sun-beds for guests. But (at least compared to our last stay in 2023), the hotel has lost some of its "charm". For a three-star hotel the cost of a twin-bed room with breakfast of 238 to 258 euros pr night is getting expensive. When we stayed in 2023, the staff was very friendly and helpful - and we quickly decided to stay here in 2024. This time some of the members of staff were not very helpful. When one of us got food-poisoned at one of the lasts day of our stay (most likely from a meal at the hotel). We wanted to stay another night The staff were not very helpful and of much assistance (e.g checking if there were other hotels (of the same chain) close by that had rooms and other possibilities). Also one of the waiters behaved close to very rude towards us during one of our first evening meals. This is rather sad, because the hotel has all the potential of being a very nice place that we could stay at again.

Positive: - You are literally in front of the ocean. - Decent breakfast (but powered eggs). - Clean room, nice fridge (not in the hotel photos) Negative: - Be advised: only one or two floors, but elevator. - The shower is a complete mess. Look at the photos of the rooms and you can imagine. - The bunk bed is a bit small for a 10-year-old kid. - The beach access closes at 19.30. It’s quite early in the summer months with longer days.

Nice hotel, in a beautiful landscape for a visit, great swimming pool with sea warm water and good food. Good places to visit in the nearby. The staff is very kind and willing to assist. I'll come back, for sure

Très déçus, nous avions réservé 3nuits, nous en avons fait qu une . Vu que la réservation n avait pas été validée nous avons dû prendre une chambre confort + et là déception par rapport au prix. Chambre petite sans placard juste 3mini étagères derrière un rideau, pareil pour la salle de bain encore séparée par un autre rideau. La literie était confortable mais la chambre et wc ne paraissaient pas propre. Parlons petit déjeuner: au moins 50 personnes dans la salle, 1 seul grille pain donc attente conséquente, pas de petites tablettes de beurre mais une plaque avec 1 couteau…. Bref Ibis c était bien dans les années 1995, rien n est à la page sauf les tarifs non justifiés . Du coup nous sommes partis dans un centre de vacances tout près qui est plus grand, plus moderne et moins cher.

Déçus de ce séjour de 3 nuits avec pause zen 9 soins. Pas le choix des soins, personnel du centre de thalasso mal aimable, pas de bonjour, pas d’explication, personnel blasé je crois que c’est le mot. État des lieux déplorable, le bâtiment métrite un sacré investissement, tout se détériore de partout, les chambres sont sales, les sols du restaurant, les vitres, un état délabré général qui ne donne absolument pas envie d’y venir s’y détendre.