Sawmill Creek by Cedar Point Resorts

The customer service was horrible and unacceptable. I would not consider staying there ever again due to the front desk staff.

Very nice property and room. Great pool. Everyone friendly & helpful. We would have liked more restaurant options. Separate bar would have been nice.

Sawmill Creek was a fantastic hotel for our trip to Cedar Point. Both breakfast options (the market and the buffet) had good options at hotel-reasonable prices (perhaps more than if we had ventured out, but too much for my comfort). The rooms were nice, the beds comfortable, and the hallways were quiet. The pools both were great in the limited time we used them. Only a couple of small areas that could have been better: * Not much around the hotel in terms of "local" food options. Milan drive nearby has almost every chain restaraunt imaginable, but we failed to find much that interested our family for a "local" option. * It would have been nice if the hotel had transportation to/from CP, being a CP hotel. Still, pre-scheduling an Uber ride was perfectly fine.

Terry at the pool bar was awesome. KateLyn at the restaurant was awesome. And Tara at the restaurant bar was awesome.

Very clean and comfortable. Rooms well appointed with safe, mini refrigerator and microwave. Great restaurant and bar. Starbucks coffee for AM fix.

Beds wonderful -by pool and could oversee pool and indoor area. Breakfast was wonderful - Judi at front desk superior customer service. actually everyone was wonderful from cleaners to restaurant.