Pickalbatros Water Valley Resort - Neverland Hurghada

Came for a weeks holiday with 2 daughters ages 11 & 15, brilliant hotel for families, The water park is massive and their is endless slides for the family to enjoy, This was our kids favourite part of the hotel. Nice family room and was cleaned daily. Gorgeous beach just a 2 minute bus ride away

Such a great hotel and a fantastic stay. Loved it all. Facilities are good and many to choose from. The aqua park is great. Good that the pirate ship pool is heated for the kids to enjoy. Plenty of food to choose from. All the staff were great and very friendly. Thanks to guest relations especially

perfect holidays for family!! the staff is extremely helpful and friendly,restaurants are amazing and you have varieties to choose from,the animation team is absolute kindest people ever especially Adela thanks for all team that they make our holiday better!! animation program best! we will comeback for sure

Can not say how amazing this place really is, there is always improvements going on for the better the water valley area is amazing for both adults and children, the staff and management go above and beyto help make your stay a good one the place is spotlessly clean , you will never not see a cleaner around , the restaurant areas are all good there is always something for everyone you might just have to wonder round a little,

Rooms were dirty and not clean and we never got the right amount of fresh towels or pillows. Rude staff at the hotel if they didn’t get a tip, recreation staff were incredibly rude when asked for a swim ring and was old they are ‘for guests’ and I was told I am lost and crazy for asking and to go to the beach to get a swim ring! Food waiters were rude at time (not all of them) but some ignored us when we simply wanted to ask for water and were not helpful if we asked for anything. Pool recreation staff too busy talking to one another as oppose to explaining how to safely use the pool slide which caused a family member to hit their head backwards. Entertainment was hardly existent and mediocre -terrible. The list goes on and I would not be staying here again and would not recommend it. The only one positive thing was the clinic doctor who was most helpful for a separate health issue.

One of the best Family places to visit and enjoy .. i think its number 1 in Hurghada. Its my third visit to the Aqua jungle park and always happy . All the people are very nice and helpfull . The rooms and room Service is Excellent. Drivers are very friendly. Eating times are very nice and vovers all the day. And Miss Aminata Barry from guest Relations is very friendly and nice to meet her.