Microtel Inn & Suites by Wyndham Huntsville

Desperate need of overhaul Experienced 2 different rooms while there for 1 night. First room had stained or unclean pillow cases, mattress had stains also, no towels, no remote to the t.v. and a rusted pole holding up the sink. 2nd room better but still in need of holes being patched and painted, torn cushion that would be inexpensive to cover or replace.. A/c unit not functioning fully but was still comfortable. Postivie thing was staff extrememly accommodating and very friendly abd understanding.

This place has deteriorated beyond my tolerance I've stayed here each August for the past 9 years for business. It has gone way down. On checkin, the clerk was not friendly but it went okay. The lobby is just plain tacky, the elevator floor was dirty, the temp in the hallways was way hot, the no-smoking sign on the door was broken, and the hallway garbage cans were overflowing. When I unlocked the door, I had to use my shoulder to get it open. It was stuck. The top latch was broken off. Someone had crammed a twisted paper towel in the missing peephole. I left it. There were many cosmetic issues...molding missing, holes and scrapes in the wall, stains on the ceiling and carpet, and more. Bed and bathroom appeared clean, but with peeling paint and missing chunks of sheetrock, who knows? The toilet paper holder was broken. The TV remote didn't work from the bed. A white box and many cables hung down from the back of the TV. When I tried to move the box to see if it helped the remote, the TV picture went off. Buttons on the air conditioner were missing along with labeling, but I was finally able to get it going. It was easily 90 degrees in the room when I arrived. There was a broken unplugged clock radio on the desk. I had ONE bath towel in a king room. There was no shampoo, but two small lotions. Breakfast had two cereal choices, Frosted Flakes and Fruit Loops, very watered-down orange juice, but no artificial sweeteners, just plain sugar. I didn't complain. Most couldn't be easily fixed and I was tired. I will not be back.

There were no towels in the room. Had to go to the desk to get some. The lady there was amazing and having to run all over for everyone. There was water soaked carpet in hallway. The entire place smelled moldy

Worst experience in my life, room was dirty, smelled like **** and other guest were smoking. Both the bathroom door was hanging only on my a hing and didn’t even have the back panels. The room door was broken.

Bed Bug Infestation The first room was infested with bed bugs. The next room they moved me to had not be cleaned or linens changed or beds made.

Horrible check in. The girl overnight has a nasty attitude. Extremely rude, waved her hands in my face, hood over her head, completely unprofessional! Have stayed multiple times here but our room was dirty, air did not work well, remote did not work well and was disgustingly gross plus took 2 hours to figure out the TV and recover from the attitude at check in. Things happen and computers mess up but don’t take your issues out on customers and lie about it.