Reserved a double queen room so my son could have his own bed while in town for a football tournament. At check in, was told there weren’t anymore double queens and we would have a king bed with a rollout bed. The rollout bed not only took up a lot of space in the room, it was hard and uncomfortable. My son needed good quality sleep for his tournament and he did not get that. The TV in the room did not work. The cable and auxiliary cords were taped up in the back as if to keep the cords un place. Front desk did not care and said they were fully booked and could not move us. The entire weekend was uncomfortable due to not being able to just relax
Traduci