OYO Firs Lodge London Heathrow

The staff here are warm and welcoming. We had good advice regarding travelling and also some local recommendations which were useful. A relaxed feel, the hotel is more of a motel , the room was fine for a couple of nights and we were well-equipped with towels, hairdryer, soaps, shampoo and conditioner as well as bottles of water, tea and coffee in the room. We also had a large tv, fridge and a floor fan. Unfortunately we had a problem with the shower, however, the staff resolved this by giving us an extra room to use the en suite next door, which worked well. The breakfast was fine. All in all, this was an excellent budget hotel at excellent value for money and lovely hosts.

People are nice and helpful but that's all I have I'm sorry this place was horrible. I feel the description on the website is grossly inaccurate. This place is not a true B&B, it's in a"sketchy" part of town, it was DIRTY- the bathroom floor was filthy. The beds are well passed their use for comfort and have the bare minimum bedding-a sheet covering a bare mattress, comforter, and a pillow case over a bare, flat, dirty pillow. The two throw pillows in the room were dirty and smelled. The people that worked there were very helpful and kind and they did have a nice breakfast. I feel like I was duped for the amount of money it cost. I did not feel safe here.

Great service, but old and worn hotel. Great service. Helpful staff. Good full English breakfast. The room had a window to a hallway, only with blinders, which was not sufficient to keep the hallway light out. There was also noise from the hallway, the other rooms and from outside until very late. I suppose because the walls are very thin. Very hot in the room during summer.

Nice stay and very kind people Property is quite old, price a bit high

It all worked no problems at all

OK