Travelingwoman3
16 aprile 2025
Pros Nice hotel, Spacious Room - Excellent view, front desk staff apologetic for mistakes, restaurant staff friendly; workout room comfortable; convenient location. Cons Check-In: Protocol not followed.. Never looked at ID or credit card as initially presented upon my approaching front desk. I repeatedly explained type room on my reservation.. Clerks repeatedly checked their records, informing me that my room wasn’t ready… they mistakenly had me wait over an hour past check-in before cross-referencing my ID with my reservation. My reserved room had long been ready. Payment: Double charged for the room. Had to call my bank, upload verification of receipt of first payment (Priceline) to dispute the charge of second payment to have amount refunded to my account. Restaurant: Hamburger raw inside. Pool: Nonfunctional - Out
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