Utente ospite
12 settembre 2024
The only good thing here is location, everything else sucks. Ripped off paying over £100 a night (3 nights) for the most uncomfortable bed, zero hotel wifi & zero phone signal so I couldn't use my own paid wifi either. Stayed in room 1 which doesn't disclose on their website no wifi signal in that room, yet the manager at the hotel told me room 1 never has wifi & this is well known! The bed was awful, I had a metal spring permanently digging into my ribs & the bed itself was a small double not standard double, so rolling over was a game of "will they or won't they fall out of bed". I had little sleep over the 3 nights. I complained about the spring in my ribs twice - first I was told the bed had a bed topper so it shouldn't be a problem (it wasn't a topper, it was a thin mattress protector that did nothing to ease my pain), then I was told they'd take a look - they didn't. Only on the very last night after I was prepared to sleep on the floor they put an actual bed topper on & it was a decent sleep with just being careful of falling out of the bed. Wifi signal in room 1 is non existent & I had to work on my laptop but couldn't, as even my own phone signal was only 1 bar so couldn't use my own paid wifi. I'm told room 1 is known to have these issues & they hide it from their website. The shower is terrible, the bath/shower modified for wheelchair users (I'm not but it shouldn't hinder the fully able to use the room), the metal grab bar is placed in a bad vertical position & hits you in the side when you shower. Also the bath tub is lower to the ground but they didn't bother making shower curtains that fit this tub, so use ones that don't actually meet the top of the tub when they're wet - expect water everywhere on the floor. Shower has very VERY low water pressure, expect your usual shower to take at least an hour - took 20mins just for my hair to become completely wet so I could shampoo!!!
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