Hotel in zona Landal Domein De Schatberg, Sevenum

Wir waren total zufrieden mit allem in der Hostellerie Horst. Der Check-in war freundlich und schnell, die Zimmer (wir hatten das Familienzimmer Nr. 14 mit 4 Erwachsenen) waren sehr komfortable und sauber. Die Betten sind sehr bequem, das Bad riesig. Der kostenlose Parkplatz ist direkt hinter dem Haus. Das Frühstücksangebot war nicht riesig (ist aber auch bei der Größe der Hostellerie nicht realistisch zu erwarten), aber frisch, von guter Qualität und lecker und wir hatten alles, was wir brauchten. Zu Fuß braucht man 5 Minuten ins Zentrum, wo man jede Menge Auswahl an Restaurants, Cafés und Kneipen bei entspannter Atmosphäre und mit viel Außengastronomie hat. Die Betreiber waren sehr, sehr freundlich, sprechen fließend Deutsch und helfen bei allen Fragen gern weiter. Besonders zu erwähnen war für uns, dass es im Lobbybereich auch noch einen mit ca 30 Biersorten und Softdrinks gefüllten Kühlschrank gibt, an dem man sich (kostenpflichtig) bedienen kann. So kann man sich auch noch im Allgemeinbereich der Hostellerie aufhalten, wenn man noch nicht aufs Zimmer will. Die Hostellerie bietet wohl auch ein Abendessen an, das man vorher bestellen muss (nicht sicher, wie viel Vorlauf sie brauchen). Das haben wir bei diesem Besuch nicht ausprobiert, würden wir aber beim nächsten Mal testen.

A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe

The hotel is conveniently located very close to the highway. Unfortunately, I had a room that was on the highway facing side of the hotel, so you had to have the windows closed in order not to hear the noise of the passing cars. I was a little surprised because the booking was made directly through the hotel's website. It is said that you usually only get slightly inferior rooms when you book through an accommodation booking website. The room was otherwise quite okay, everything was clean, but the furnishings were a bit plain and functional. The hotel has its own parking lot, but I found no space there, because the hotel was well booked. However, there is a public parking lot nearby where I could park my car. The breakfast buffet was generally acceptable, but the small pancakes were quite hard on one side and not as fluffy as one would have liked.

We made this a stopover in our way to the Harz Mountains and it was a total treat - relaxed elegance. Would have liked to have stayed longer to explore the gardens next door and the ceramic museum. Comfortable bed, good breakfast, pretty terrace and picturesque moat. Only downside was they had fully booked the restaurant so we had to go elsewhere but this turned out to be a good move! See our review of Maes21 in Baarlo.

La posizione è strategica ma la nostra camera che dava sulla piazza principale non è stata una delle migliori che abbia mai avuto perché dal giovedì notte a tutto il week end si sentivano urla e grida di persone che uscivano o entravano nei locali. La colazione non è male sia per il dolce che per il salato. Letto non ortopedico e privo dei nostri materassi ma complessivamente discreto. Disponibili in camera sempre 2 bottigliette di acqua. Canali TV quasi esclusivamente Olandesi. Nessun canale Italiano o francese o spagnolo. Poco luce vicino nell'area del tavolo quindi difficoltà a lavorare con PC.

È stato solo 3 notti qui per lavorare . Absolutley fantastic hotel . Giocale completo e piscina in bella condizione Ristorante che è carino con una buona scelta Bar è carino con una buona selezione di bevande e ha il calcio su 2 schermi ma non prende la zona bar con il rumore in modo che si può prendere o lasciarlo Il colazione è perfetto con tutto, da bacon , salsa e uova a pane ect Le camere sono senza spot e grandi con una buona selezione di canali sulla TV WiFi gratuita che vale la pena di accedere al personale sono amichevole e non può fare abbastanza per assicurare che il vostro soggiorno è un buono. Felici, sorridente personale tutti loro. Nota, non ci sono porti USB nella stanza per il pagamento, quindi è necessario un plug di viaggio per il vostro telefono / iPhone. In generale un grande hotel e si fermerà definitivamente di nuovo mentre lontano dal lavoro

Wir haben mit unserem Kleinkind ein Zimmer gebucht, um zwei Tage im nahe gelegenen Park Irrland zu verbringen. Bis zum Einchecken hatte ich lediglich eine Reservierungsbestätigung mit Buchungsnummer und QR Code (meiner Erfahrung nach zum Check in) erhalten. Abends gegen 19Uhr standen wir nun mit müdem Kleinkind vor geschlossener Tür - Von einem Code für den Schlüsseltresor stand weder auf der Internetseite noch in der Mail etwas (laut Internetseite sei die Rezeption wochentags bis 22Uhr besetzt). Ich rief bei der Hotline an, hier war ich 2x insgesamt über 10min in der Warteschleife und wurde beide Male aus der Leitung geworfen. Andere Gäste im Inneren haben uns in die Lobby gelassen und reichten uns die nette Mitarbeiterin am Telefon weiter (nachdem sie übers Telefon der Rezeption über das Partnerhotel eine Karte codiert bekamen). Uns sollte über die Hotline auch eine der auf dem unordentlichen Tresen liegenden Karten codiert werden, was nicht funktionierte, sodass wir vor verschlossener Zimmertür standen. Also mit dem mittlerweile übermüden Kleinkind wieder zum Telefon in die Lobby und weitere Minuten in der Warteschleife. Nachdem uns die Mitarbeiterin noch einmal die Karte codiert hatte, konnten auch wir den Hörer direkt an die nächsten Gäste weiterreichen, die vor verschlossener Tür standen und ebenfalls nicht wussten was sie tun sollten. Nach über 45Minuten konnten wir endlich ins Zimmer. 2 Sterne gibt es nur für das Frühstück des angrenzenden Restaurants - hier war man sehr bemüht und es war sehr lecker. Was ist das für eine Organisation und für welchen Service zahlt man hier über 130€ die Nacht? Eine Rückmeldung des Hotels auf meine Beschwerde gab es übrigens auch nicht - wohl aber die Abbuchung nur 30Minuten nach dem telefonischen Check-Out, da auch morgens die Rezeption nicht besetzt war.