Losehill House Hotel & Spa

I have stayed hear several times and it is my place to visit locally, for great food and hospitality

The hotel was everything that we wanted - we knew that the weather might be a bit rubbish so it was really good that we were able to use the hot tub and sauna in the spa area (we didn't use the pool but it looked nice). We had dinner and breakfast at the hotel, and were very happy with both - there wasn't really anything that we'd have changed!

Fabulous and friendly staff throughout the hotel. Exceptional service throughout the hotel. Would highly recommend!

Great staff who are well trained and happy to help. Food excellent . Spa clean and well kept. Treatment staff genuine and caring.

We had a pleasant stay for the weekend, the bar and restaurant area were very nice as was the food in general. Staff are pleasant, we enjoyed the Spa facilities and all in all, enjoyed our weekend. However, we feel that some improvements could be made in general, particularly to the rooms. If your are charging nearly £300 per night for a room, we would have at least expected a little bit of a wow factor. Room 2 was very underwhelming, drab, cheap furniture, a double bed and although a view of the hills, also a view of the roof. The bathroom was also quite basic, notice advising that "you will be charged £22 if you remove any of the shampoos". I see that another client has already mentioned the state of the bathroom in room 2 several years ago, namely the mould in the shower- this could be removed with re-grouting or just a really good clean with "Cillit Bang". I opted to have a shower back at home on the day we checked out as it was very un-inviting and I'm surprised that they would let this room with the shower. The shower head was a cheap plastic one- no luxury and not hot enough in general, along with a bath mat that I have not seen since the 1970s. I requested an ice bucket for the room, which was provided but we were charged £5 for the privilege- I have never stayed in a hotel before where there was a charge for this request. We spent nearly £1000 during our 2 night stay here, and whilst I am happy to spend this, we don't feel that it was value for money when there are other establishments whereby you could spend a little more, but get a lot more if terms of "wow factor"

service, meals, ambiance excellent. Bed too warm, had requested sheet and blanket brt only a duvet option. Overall stay very good in all aspects otherwise. Would certainly visit again but would perhaps insist on no duvet!