City Centre Motel Older Building

When we checked in we were told that the rooms were very quiet and were built of cement. Not sure about construction but we could hear through the walls and the stairs outside our room sounded like people using stairs were actually in our room, also the walkway above we could hear the footsteps. I recommend manager have someone sit in room 26 and listen while someone walks up the stairs and down the upstairs hall!! The water based heating system ticked and loudly clicked all night such that I needed to sleep with a towel over my ears and I regretted not bringing earplugs! I turned the heat down hoping it would help but just ended up being cold with a heater that clicked a little less. The bedding all has a very strong perfume smell. I needed to place a towel on the pillow to block the strong smell. The towel also had a scent but different and less strong. This also interfered with trying to sleep! Unfortunate to our stay, there were also young loud partyers in a couple of the rooms making noise until after 3am. I am surprised your onsite manager did not hear the loud yelling in the parking lot at 2am. I guess budget rooms can attract a certain clientele but onsite manager should be aware of what is happening. Overall this is the least sleep I have had in a hotel in many many years and I have staying in many. Perhaps had 2 hours of sleep and I have a long drive ahead. On other issues: The wifi was non-existent (expect to use data). Not sure if this was supposed to be a kitchenette as it had a fridge and microwave, but no other supplies at all. Even though the room sleeps 4 people, only 2 small cups and 2 tiny glasses were provided and nothing else at all. coffeemaker and coffee were provided, but no tea or kettle which is so odd. Very curious on how they expect us to stir the coffee when nothing to stir with!?!? No spoon or stir stick?? There was used soap in the soap dish, and one light in the bedroom does not have the switch to turn it on, combined with missing spoons etc speaks to housekeeping if things like this are not checked.

Sloppy partial renovations. Some taps not working. Door key did not work without a lot of fiddling. Bathroom ceiling fan missing. New wing may be OK.stairs to second floor not clean. Front drapes off track. Smoke detector not working. Took 3 phone calls for front desk to check us in.

Wir haben sas motel gebucht da wir einen unplanmässigen zwischenstop in hope gemacht haben. Von aussen haben wir uns keine grossen hoffnungen gemacht wurden dadurch absolut von den zimmern überrascht. Alles neu ewnoviert ein super badezimmer und ein sehr gutes bett. Die lage ist top, alles kann zu fuss erkundet werden. Die mitarbeitenden sind super freundlich und hilfsbereit wenn es um tip's in und um hope geht. Wir würden das motel sofort wieder buchen.