HOTELUX Amsterdam Airport Hotel

The cleaner did not change our beddings several times despite we put to make up our room. Secondly, I have to go down to the reception to get the towels and toiletries it was missed to replace it. There is no rug in the toilet (with shower ) and so it end up messy. The 4th floor, beside the elevator has a broken wooden floor. There is no tea or coffee on the room provided. You have to buy it in the reception.  There is a woman in the reception that is rude. Giving a false information. The Hotel is too far in the city centre.

We had an incredibly disappointing experience at this hotel, Room Number 214 and I would not recommend it to anyone. Here’s why: - The hotel is located far from the city, making it inconvenient if you want to explore or access any services. - The staff were unfriendly and unhelpful, which only made the experience worse. - I asked the hotel representative what is the best way to travel to city or to reach to the hotel, he said Google is having accurate information, just imagine we all know we can get the info in Google but I asked just to get some tips, some times Google doesn't show up. - The cleanliness of the hotel was below standard, and it felt unkempt throughout. - Only one lift was operational, and you had to wait a long time to go up or come down. - Basic amenities like tea and coffee were chargeable, which is absurd for a hotel of this caliber which is located on the outskirts. - There are no stores nearby, so if you need anything, you have to travel 20 minutes just to find something basic. - When we had an issue with the TV, the staff promised someone would come to fix it, but no one ever showed up. Just imagine being stuck in a location where nothing is easily accessible, and the staff aren’t helpful. It felt like I was stranded in an unfamiliar place with no support, and that made the whole stay extremely unpleasant.