Premier Inn Holyhead

訂的雙床，實際是一張雙人一張沙發床！

In a very good location right on the a55 and 5 minutes from the ferry. Large tesco, morrisons and others on other side of the a55, with petrol stations. Tesco has slow eV chargers, the ones in morrisons have been broken for years. Plenty of free parking on site, rooms clean and quiet, food good. Be nice if there was a way to stop customers dropping fag butt's outside the door and please Premier Inn isnt it about time you started providing eV chargers?

Excellent location for ferry to Dublin. Excellent friendly informative staff Was the best start to our trip and made it stress free ! Special mention to Carol

Excellent service at reception and as waitress by Rhiannon. Very poor sound proofing of room above. Someone was very heavy footed evening and morning.

We had a great night’s sleep at Holyhead Reiner Inn before our morning ferry. A great team and a great meal and a great night’s sleep!

Stayed here for the night before sailing to Ireland. Room was clean and airy. Had an evening meal and breakfast which were both delicious. What made the stay exceptional was the staff. So friendly and welcoming from the moment we checked in till check out. Carol on reception was welcoming and checked us in quickly and professionally. She then served us in the bar and was on duty in the restaurant too. We christened her " the duracell bunny" because she never stopped and always had a smile. Shouts out too for Jess ( who makes the best whiskey sours this side of the Atlantic) and also David and Rihannon. They were all really busy but still went the extra mile with their service and always with a smile. They made an overnight stopover a truly great experience. They are a credit to your operation. I would and will recommend this hotel to friends and family. Thank-you to all of you for everything.

The staff were absolutely great to deal with, both on reception and in the Restaurant. We are thinking particularly if Rihannan, Jess, and David. The Dinner, Bed and Breakfast were excellent. The location is ideal for the ferry to Dublin which is a trip we take regularly to see family in Dublin.

We stayed here after a difficult drive from London after my father in laws funeral. The staff were exceptionally kind to us. We had a lovely meal. The room was perfect for us,spacious and very clean . Will definitely stay here again. Breakfast was really good too and set us up for the drive back home to Ireland.

The worst service I have ever received in my life - absolutely appalling. I stayed here in February with my newborn baby. Whilst getting into the shower the towel rail fell off the wall and hit my foot. I tried to report the accident to staff on the day and was asked to come back later - this wasn’t possible as my newborn was asleep. The following day I reported the accident and staff took down all the details and asked me to email them photographs of my injuries to attach to the accident report (which they said they were completing and took all my details for it). Following a complaint to head office the staff at Premier Inn lied saying I refused to complete an accident report, refused access to the room (I said that I didn’t need the rail repairing during my stay and I certainly didn’t want it to happen again! The engineer removed the broken parts which I agreed to!) I’m absolutely furious and shocked, obviously covering themselves as they didn’t have me sign anything. Customer relations were equally as unhelpful. AVOID at all costs… much nicer local hotels instead of this appalling chain…