Villas Flamingos

This is the best hotel we have stayed at in Mexico, and the best beach! We have been to Tulum, Playa del Carmen, Cancún, but nothing compares to this hotels luxury and beautiful beach.

We were sadly disappointed with our stay at Villas Flamingos in Holbox, MX. While the property is beautiful and offers great access to the most desirable sandbar on the island, there is not enough staff to support guests and so the experience leaves you with great disappointment. Rooms We stayed in one of the Vista Mar rooms and while the website says the occupancy was a max of 2 people, we found it strange that our room included not only a king bed but also bunk beds. The bunk beds took up quite a bit of space in the room and made it awkward to access the closet space. It was also obvious that these beds did not belong in the room as there were 2 lights hanging from the ceiling that were laying on the top bunk. The room was on the first floor and did offer a nice view of the ocean and easy accessibility. Property Maintenance While in the middle of taking a shower one evening, unfortunately the water supply was shut off. We called to have someone look into the issue and they said they would call back. While no one ever contacted us again, the water did return roughly 45 minutes later. Staff As with many places on the island, the hotel suffers from being understaffed. As a result, the experience for guests is lacking. Often times there were not enough beach towels for guests, the beach front bar/restaurant was not always open and when it was it was extremely slow. One day we sat down for lunch and it took over an hour to be served - likely due to our waiter forgetting to

Staff were friendly and helpful. Location is quiet and one of the best locations for hotel on the beach. Ivan at the front desk went above and beyond to make sure we had all of our connections set up for trip home.

Great hotel to stay to relax nd enjoy nature and beach

Beautiful hotel and great staff. Close to everything

Such a lovely and memorable experience. Beautiful ocean views. Special thanks to all the staff being friendly and welcoming. We were very impressed with everything. The food was delicious! Wish we could’ve spent more time, however we will be back! Thank you Villas Flamingos for an amazing experience that we will cherish for the rest of our lives. Ana- the manager, thank you for being very welcoming, really made us feel like home.