El corazón mexicano Holbox
1 notte
Camere e ospiti
1 camera, 2 adulti, 0 bambini
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El corazón mexicano Holbox

Av. Caleta, 77310 Holbox, Quintana Roo, Messico
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Da Corazón Mexicano di Isla Holbox ti basteranno meno di 10 minuti a piedi e potrai essere a Holbox Beach e Holbox Ferry. Questo hotel si trova a 0,6 km da Chiesa di Holbox e 0,7 km da Piazza principale.Mostra di più
Corrispondenza del prezzo
hotel overview picture
Servizi
Wi-Fi nelle aree comuniGratis
Noleggio bici
Area fumatori
Reception (orario limitato)
Inglese
Spagnolo
Area picnic
Tutti i servizi
Descrizione della struttura
Da Corazón Mexicano di Isla Holbox ti basteranno meno di 10 minuti a piedi e potrai essere a Holbox Beach e Holbox Ferry. Questo hotel si trova a 0,6 km da Chiesa di Holbox e 0,7 km da Piazza principale.
Mostra di più
3,6/5
Pulizia3,6
Strutture e servizi3,6
Ubicazione3,6
Servizio3,6
Tutte le 9 recensioni
Dintorni
Punto di riferimento: Holbox Whale Shark Tours
(120m)
Punto di riferimento: Muelle de Holbox
(280m)
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Recensioni degli ospiti

Strutture e servizi

Regolamento

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Recensioni degli ospiti

3,6/5
9 recensioni
Recensioni verificate
  • Pulizia3,6
  • Strutture e servizi3,6
  • Ubicazione3,6
  • Servizio3,6
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
16 giugno 2024
Fuimos estafados por el personal que gestiona este negocio, tengan mucho cuidado con ellos, no son de fiar, si no les queda más remedio que ir allí procuren no darles documentación/enseres personales. We were scammed by the staff that runs this business, be very careful with them, they are not trustworthy. If you have no choice but to go there, try not to give them documentation/personal belongings.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
31 gennaio 2023
We really enjoyed the stay in corazon mexicano, the hotel is closed to the port and about 10 mins from the beach. The Hotel is small and it doesn't have all the confort you can find in a luxury resort, but for us it was enough as we spent most of days around the island. Fernando the receptionist, helped us to move around the island, with recommendations about bars, restaurants and beach to see.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
31 gennaio 2023
Overall a wonderful stay, the loveliest staff - they will help with everything, the rooms were great and the breakfast was a yummy bonus to start the day ◡̈ Location is further from town but allows for a nice walk through the not so touristy streets (excellent location in distance to Harbor)! Will definitely return next time!! ◡̈
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
31 gennaio 2023
It is impossible to use the heating element (stove top) if the pot and pan is rusted and old. No directions for the faulty stove top. It takes some trouble shooting. Yes. I was given another pan but these things should be there upon arrival. No coffee maker. Drinking water is kept in a locked room behind reception area. Couldn't borrow a knife to cut limes for margaritas, which I needed to deal with the frustration. I had to use a fork to score limes in order to get them apart. Asked about "disposing of my trash because it had food that was getting stinky." Was told by reception "maid would be around." Why not just take the trash from me? Went out for morning and returned at 130. Asked reception to take trash again and this time I just set it down at the reception desk despite being asked about waiting on maid to take it again. This time reception emptied it and brought it back without a bag in it. So, Waited for maid to start cleaning my floor and asked for trash bags. Good grief! I dont want to struggle while I'm on vacation! Comfortable bed and pillows. Nice view on rooftop but the hotel needs touching up. Paint is peeling and showing signs of disrepair on the loungers and chairs. So bring a knife, bring a coffee maker, bring a pan to cook! And supply your own water or make sure you buy some bottled to refill while reception desk is present.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
23 gennaio 2023
Reality did not meet expectations!! It's not what it loos like! Worst of all was no interest in solving the situation for us. When we booked another hotel they took in other guests and still did not give us any compensation. Montserrat was not helpful at all!
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
2 novembre 2022
UPDATE - CREDIT CARD CHARGES - See attached images - BEWARE please take caution and look online- Google search this hotel. I am not the only one that has had UNAUTHORIZED charges to credit card. Hotel comes up with excuses in not providing a refund to a 100% UNAUTHORIZED charge to credit card. Excuses upon excuses and HOURS of time and follow up to no avail: 'change in management' 'I'm just a worker here and I submitted your request to our Accounting department', 'we can't refund your credit card, the machine won't let us so could you provide bank account details' - all STALL tactics and NO REFUND received to date, despite immediate cancellation when noticed first credit card charge. Hotel then made additional charges. Requested refund be processed immediately through *******, 3 months later now still no refund. Hotel hangs up on ******* agents. Hotel tells ******* agents 'they thought that they had already processed the refund' . Hotel has the nerve to say me 'didn't you notify your bank' - Um... excuse me? They seem to think that they can get peoples credit card details from *******, charge cards in advance of bookings although booking indicated "PAY AT STAY" for a booking still MONTHS AWAY and was PAY AT STAY The hotel made multiple charges on card and has not refunded despite constant follow up for over 3 months now. Hotel seems to think they can randomly make credit card charges and then as 'tourists' we can simply 'follow up with our bank' as if that will solve the issue and they can in turn, keep the money!!! AMAZING SCAM on their part isn't it? UNETHICAL HOTEL. DO NOT SUPPORT THEM. Perhaps the place and the staff are nice according to other reviews HOWEVER whomever it is that is getting your credit card info from booking is charging cards without authorization. GO ELSEWHERE. I would not risk it. See attached images.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
6 ottobre 2022
Please read. CAUTION- DO NOT BOOK- Booked with 'DO NOT PAY UNTIL CHECK-IN/ FULLY REFUNDABLE until 6PM on Date Prior to check-in (which would have been in over 2 months from now - Dec 2022). Cancelled when noticed charge on Credit card. There was then an additional charge on Credit card. Not by ******* but by this hotel. Over $3000CAD. Cancellation was August 2022 for a Dec 2022 potential family trip. Was very careful to only opt for a booking that 'DID NOT CHARGE UNTIL HOTEL CHECK-IN' as a 'PAY LATER STAY'. No charges should have been on card. ******* verified. ******* has escalated case and have now involved with MasterCard Investigation and Consumer Protection Bureau. The Hotel has not been responsive since multiple attempts by ******* agents since August. The hotel hangs up the phone on ******* Agents. The hotel says 'oh, the refund should have been processed by now' - then nothing. The hotel says 'oh, we have new management' - then nothing. The hotel then asks to contact via WHATSAPP - then not saying to ******* but to me - whom they were provided w/ my cc details by ******* in advance for a PayLater stay and the hotel had no issue in charging my card twice to the amount of over $3000 CAD but then via WHATSAPP says 'we can't refund'. Then the hotel asks if they can hold my money for me to come stay within a year. Then the hotel asks for my personal banking information. BEWARE. These charges have been on my credit card since mid-Aug 2022 and it is now Oct 6 2022 and STILL having issues with Hotel refunding charges that they were not authorized to make. I will post images of all of these details and hotel communications. I will NOT remove this post and will continue to update. IF hotel provides Refund I will post and update.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
12 agosto 2024
Nous sommes arrivés et avons du attendre près de 45 minutes qu une personne daigne nous rencontrer. Et la une explication farfelue de non n prise en compte de la réservation airbnb car c est une autre société . Bien sur on nous demande régler les deux nuits prévues en cash. Le logement ne reflète que peu les photos tout comme la terrasse avec la piscine, le logement était sale et si deux chambres sont bien présentes avec une literie moyenne, il n est pas possible de prendre un repas car pas de couverts pour 4 ni de verres….
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
31 gennaio 2023
Afschuwelijk hotel, ze ontkennen alles.Booking geeft geen geld terug. Na aankomst, zwembad was leeg , geen water. De wc spoelt niet door. Veel lawaai van garage/motorbende aan de achterkant., harde muziek dag en nacht. slechte locatie. ontbijt was gedroogde stokbroodplakjes met koffie. Geen water om te douchen. de mevrouw aan de receptie/ spreekt helaas geen engels of andere taal. We hadden 5 nachten geboekt via ***********, dit ook mede door de foto's en goede reviews op hun site. Na 1 nacht zijn we weggegaan en een ander onderkomen gezocht. Booking doet helaas niets, het hotel ontkend alles en boeking gaat hiermee akkoord
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Strutture e servizi

Altri servizi
Internet
Trasporto
Servizio reception
Lingue parlate
Aree comuni

Regolamenti della struttura

Orari di check-in e check-out
Check-in: 15:00–22:00.
Orario del check-out: prima delle 12:00

Orari della reception: [LUN-DOM]09:00-21:00

Check-in automatico: contatta la struttura per istruzioni su come ottenere la tessera o le chiavi

Regolamento per i bambini
In questa struttura possono soggiornare bambini di qualsiasi età.
Per i bambini che utilizzano i letti esistenti potrebbero essere applicati costi aggiuntivi. Inserisci il numero di bambini per ottenere un prezzo più accurato.

Culle e letti supplementari
Per informazioni sui regolamenti relativi a culle e letti extra, contatta l'hotel.

Colazione
Tipoamericana
EtàCosto
Adulto
Contatta l'hotel
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.

Animali domestici
Animali domestici non ammessi

Requisiti di età
L'ospite principale che effettua il check-in deve avere minimo 18 anni.

Pagamento in hotel

  • Contanti

Descrizione della struttura

  • Numero delle camere: 8
Da Corazón Mexicano di Isla Holbox ti basteranno meno di 10 minuti a piedi e potrai essere a Holbox Beach e Holbox Ferry. Questo hotel si trova a 0,6 km da Chiesa di Holbox e 0,7 km da Piazza principale.

Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e un servizio di noleggio biciclette. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, l'assistenza per la prenotazione di tour e biglietti e un'area picnic.

La reception è aperta in orario limitato. Una navetta da e per l'aeroporto è disponibile a pagamento.

Alloggia in una delle 8 camere con stile personalizzato della struttura, complete di angolo cottura, e regalati un soggiorno indimenticabile. I comfort includono salotti separati e microonde, mentre le pulizie sono eseguite una volta a soggiorno.

Domande frequenti

Quali sono gli orari di check-in e check-out presso Corazón Mexicano?

Il check-in presso Corazón Mexicano può essere effettuato a partire dalle ore 15:00-22:00 e il check-out fino alle ore 12:00.

Corazón Mexicano ammette animali domestici?

No, Corazón Mexicano non ammette animali.

Corazón Mexicano serve la colazione?

Sì, Corazón Mexicano serve una colazione di alto livello. Le opzioni per la colazione sono: Americana.

Quanto costa soggiornare presso Corazón Mexicano?

I prezzi di Corazón Mexicano sono soggetti a modifiche in base alle date, al regolamento dell'hotel e ad altri fattori. Per visualizzare i prezzi, cerca le date in cui desideri soggiornare in hotel.

Qual è il regolamento per la cancellazione di Corazón Mexicano?

Il regolamento per la cancellazione di Corazón Mexicano varia a seconda della tipologia di camera e delle condizioni di prenotazione.

Informazioni su questa struttura

Valutazione degli hotel in stelle2