Hoian Sincerity Hotel & Spa

Recensioni su Hoian Sincerity Hotel & Spa

Hoian Sincerity Hotel & Spa

No1 Le Dinh Tham, Cam Chau, Hoi An, VietnamDettagli hotel
Hoian Sincerity Hotel & Spa
Hoian Sincerity Hotel & SpaHoian Sincerity Hotel & SpaHoian Sincerity Hotel & Spa
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.4/10
Fantastico
49 recensione
Recensioni verificate
Ubicazione9.2
Strutture e servizi9.5
Servizio9.5
Pulizia9.6
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Tutte le recensioni(49)
Recensioni positive(49)
Recensioni con foto/video(21)
Con piscina a sfioro(17)
Piscina per bambini disponibile(17)
Piscina pulita(17)
Piscina meravigliosa(17)
Ottima colazione(12)
Trasporto da/per l'hotel(8)
Ideale per viaggi di lavoro(6)
Ottimo rapporto qualità-prezzo(6)
Alexander Apazidi
Camera Superior matrimoniale con balcone
Soggiorno: lug 2025
Coppia
29 recensione
10/10
Eccezionale
Pubblicata: 8 ago 2025
Although hotel no in the city center - it's very conveniently located between rice fields and city center Don't miss chance to ride bicycle (hotel provide it) hrough the rice fields! As for hotel everything is great- room is very nice and comfortable
Traduci
Risposta dalla struttura: Dear Valued Customer,Warmest Greetings from Hoian Sincerity Hotel & Spa!Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey PhamE-commerce ManagerHoian Sincerity Hotel & Spa
A-82
Camera Superior con 2 letti singoli e balcone
Soggiorno: lug 2025
Famiglia
2 recensione
9.5/10
Fantastico
Pubblicata: 4 ago 2025
Lovely staff, great pool, the room wasn’t the best but all in all it was good base to explore the city. Amazing staff made it great.
Traduci
Risposta dalla struttura: Dear Valued Customer,Warmest Greetings from Hoian Sincerity Hotel & Spa!Thank you so much for your lovely feedback. It’s wonderful to know that you enjoyed your time with us, and we’re thrilled to have had the chance to host you.Our entire team is committed to creating memorable guest experiences, and reviews like yours truly keep us motivated. We look forward to welcoming you back in the future.Best regards,Joey PhamE-commerce ManagerHoian Sincerity Hotel & Spa
Utente ospite
Camera Superior matrimoniale con balcone
Soggiorno: apr 2025
Coppia
3 recensione
8.0/10
Molto buono
Pubblicata: 25 lug 2025
The hotel is very old and quite worn down. When we first checked in, we were given a room facing a metal wall, and the noise from the AC was terrible. Thankfully, after we asked to be moved, they gave us a much nicer room — quiet, comfortable, and with a beautiful view of the mountains.
Traduci
Risposta dalla struttura: Dear Valued Customer,Warmest Greetings from Hoian Sincerity Hotel & Spa!Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.We also noted your comment on the AC and will take this into our serious consideration for better improvement.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey PhamE-commerce ManagerHoian Sincerity Hotel & Spa
KYAW TUN HEIN
Camera Superior matrimoniale con balcone
Soggiorno: apr 2025
Famiglia
3 recensione
10/10
Eccezionale
Pubblicata: 28 mag 2025
Enjoyed our stay at the hotel. The receptionist Silvia was very helpful and kind. Will definitely come back again.
Traduci
Risposta dalla struttura: Dear Valued Customer,Thank you for your kind review! We’re so glad you had a positive experience and appreciate your thoughtful feedback.We aim to make each visit feel personal and enjoyable, and we’re pleased to know we succeeded. We look forward to seeing you again soon.Best regards,Joey Pham | Ecommerce Manager
Wijitra
Camera Superior matrimoniale con balcone
Soggiorno: mag 2025
Viaggio in solitaria
2 recensione
10/10
Eccezionale
Pubblicata: 6 giu 2025
This hotel is amazing the room is big nice and clean staff are very friendly and good English
Traduci
Risposta dalla struttura: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
Utente ospite
Camera Deluxe (letto matrimoniale alla francese, non fumatori, con balcone)
Soggiorno: feb 2025
Viaggio con amici
2 recensione
9.0/10
Ottimo
Pubblicata: 25 mar 2025
Hotel was very good, staff people are very nice and kind. I wish we could use the pool as it was rainy when we were there. Room was very clean. Everything was nice except there was less lighting in the room I don't why. Apart from that everything was 10/10 or 9/10. No less than that.
Traduci
Risposta dalla struttura: Dear Valued Customer,Thank you for your kind review! We’re so glad you had a positive experience and appreciate your thoughtful feedback.We aim to make each visit feel personal and enjoyable, and we’re pleased to know we succeeded. We look forward to seeing you again soon.Best regards,Joey Pham | Ecommerce Manager
ChrisL98
Camera Superior matrimoniale con balcone
Soggiorno: giu 2024
Viaggio con amici
1 recensione
7.5/10
Pubblicata: 21 lug 2024
Tourists staying here must be careful with your belongings to avoid them being stolen! An incident happened during my stay at the hotel. My branded Louis Vuitton scarf was stolen by a room cleaning worker. When I asked the front desk, their explanation was that the worker accidentally took it along with the towels and bed sheets? I was puzzled! The scarf has such a distinctive pattern and different color, how could it be mistaken? After a few hours of searching, they finally returned the scarf to me, but it had been cut and had pilled! I was very disappointed with the cleaning worker, although the front desk lady was very patient and apologized sincerely. This is a hotel strongly recommended by my friend, located in Hoi An city, Vietnam—Hotel Hoi An Sincerity. Indeed, their service is excellent, and the front desk staff are very kind and helpful in dealing with our issues and explaining travel details. The breakfast is also very rich and delicious. I just feel the bed is a bit too old and not very comfortable to sleep on. Overall, I would rate it 7 out of 10.
Traduci
Risposta dalla struttura: Dear Valued Customer,Thank you for sharing your thoughts. We’re truly sorry to learn that your recent stay didn’t meet your expectations, particularly regarding your belonging. We understand how frustrating this must have been for you.We appreciate your feedback and are taking immediate steps to resolve the problem by retraining our staffs. Our team is dedicated to improving, and we will make sure that this doesn’t happen again in the future.We hope you’ll give us the opportunity to make things right on your next visit.Best regards,Joey PhamEcommerce Manager
Utente ospite
Camera Superior matrimoniale con balcone
Soggiorno: giu 2025
Viaggio in solitaria
36 recensione
10/10
Eccezionale
Pubblicata: 20 lug 2025
Quite simply a great place to stay
Traduci
Risposta dalla struttura: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
Utente ospite
Camera Superior matrimoniale con balcone
Soggiorno: lug 2025
Coppia
4 recensione
10/10
Eccezionale
Pubblicata: 20 ago 2025
Khách sạn sạch sẽ , ăn sáng ngon, các bạn nhân viên siêu nhiệt tình và tốt bụng !!!!!
Traduci
Risposta dalla struttura: Kính gửi Quý khách,Khách sạn Hoian Sincerity Hotel & Spa xin chân thành cảm ơn Quý khách đã dành thời gian chia sẻ trải nghiệm lưu trú cùng chúng tôi. Chúng tôi rất vui khi biết rằng Quý khách đã có một kỳ nghỉ dễ chịu và hài lòng với dịch vụ tại khách sạn.Những lời nhận xét tích cực từ Quý khách là nguồn động lực lớn để tập thể nhân viên Hoian Sincerity Hotel & Spa tiếp tục nỗ lực, mang đến trải nghiệm nghỉ dưỡng tốt nhất cho mọi du khách. Chúng tôi luôn không ngừng cải thiện nhằm mang đến sự hài lòng cao nhất trong mỗi lần Quý khách quay trở lại.Rất mong sớm được chào đón Quý khách trở lại trong thời gian gần nhất.Trân trọng,Joey PhamE-commerce ManagerHoian Sincerity Hotel & Spa
RAVIL
Camera Superior con 2 letti singoli e balcone
Soggiorno: mag 2025
Coppia
5 recensione
10/10
Eccezionale
Pubblicata: 4 giu 2025
Заселили сразу по прибытии. В номере чайная станция, халаты, одноразовые зуб щётки, пасты пополняются каждый день. Кровать удобная. В отеле тихо,спокойно. Завтраки шведский стол разнообразные и вкусные. Есть бассейн, тренажерный зал. На пляж возит трансфер по расписанию. Единственная просьба к отелю на ресепшене в свободном доступе поставить питьевую воду и кофемашину. Все остальное супер. Рекомендую.
Traduci
Risposta dalla struttura: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
Papminh
Camera Superior matrimoniale con balcone
Soggiorno: mag 2025
Famiglia
2 recensione
9.0/10
Ottimo
Pubblicata: 8 giu 2025
Nơi đáng để ở khi đến với Hội An. Gia đình tôi đã ở đây rất nhiều lần mỗi khi quay lại Hội An
Traduci
Risposta dalla struttura: Kính gửi Quý khách,Khách sạn Anio Boutique Hội An xin chân thành cảm ơn Quý khách đã dành thời gian chia sẻ trải nghiệm lưu trú cùng chúng tôi. Chúng tôi rất vui khi biết rằng Quý khách đã có một kỳ nghỉ dễ chịu và hài lòng với dịch vụ tại khách sạn.Những lời nhận xét tích cực từ Quý khách là nguồn động lực lớn để tập thể nhân viên Anio Boutique Hội An tiếp tục nỗ lực, mang đến trải nghiệm nghỉ dưỡng tốt nhất cho mọi du khách. Chúng tôi luôn không ngừng cải thiện nhằm mang đến sự hài lòng cao nhất trong mỗi lần Quý khách quay trở lại.Rất mong sớm được chào đón Quý khách trở lại trong thời gian gần nhất.Trân trọng,Joey Pham | Ecommerce Manager
버미
camera junior con balcone vista città(letto matrimoniale)
Soggiorno: giu 2025
Coppia
5 recensione
10/10
Eccezionale
Pubblicata: 6 ago 2025
깨끗하고 쾌적하게 지냈습니다. 직원들도 친절하고 셔틀도 편리했어요. 조식은 약했지만 재방문의사 있습니다.
Traduci
Risposta dalla struttura: Dear Valued Customer,Warmest Greetings from Hoian Sincerity Hotel & Spa!Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey PhamE-commerce ManagerHoian Sincerity Hotel & Spa
dragon-j
Camera per Famiglie (non fumatori, con balcone)
Soggiorno: apr 2025
Famiglia
10 recensione
10/10
Eccezionale
Pubblicata: 11 mag 2025
직원분들 친절합니다 체크인 체크아웃시 캐리어를 직접 운반해 주실뿐 아니라 볼때마다 반갑게 '신짜오'하며 인사해 주십니다 자전거를 빌릴수 있어 올드타운뿐 아니라 로컬 '탄안마켓'까지 쉽게 구경할수 있었습니다 또한 리셉션 예약후 셔틀버스로 나이트마켓, 안방비치를 무료로 다녀올수 있어 편리합니다 아침 조식뷔페도 휼륭하며 더운 낮시간 풀장에서 수영하기 좋습니다 수영장은 최대 수심 1.8미터로 주의가 필요합니다 호이안에 다시 온다면 꼭 방문할 생각입니다
Traduci
Risposta dalla struttura: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
Utente ospite
Camera Superior matrimoniale con balcone
Soggiorno: apr 2025
Famiglia
11 recensione
10/10
Eccezionale
Pubblicata: 3 giu 2025
Нам так понравилось , что мы продлили 😂 Вернемся с удовольствием ❤️
Traduci
Risposta dalla struttura: Dear Valued Customer,Thank you so much for your lovely feedback. It’s wonderful to know that you enjoyed your time with us, and we’re thrilled to have had the chance to host you.Our entire team is committed to creating memorable guest experiences, and reviews like yours truly keep us motivated. We look forward to welcoming you back in the future.Best regards,Joey Pham | Ecommerce Manager
Lu-i
Camera Superior con 2 letti singoli e balcone
Soggiorno: lug 2025
Coppia
2 recensione
6.5/10
Pubblicata: 16 ago 2025
소원배 타려면 택시를 타고 가야함 아니면 뭐 셔틀버스 있다고함. 거리가 조금 있음 좋은점은 호텔 나와서 오른쪽으로 몇걸음 걷다가 왼쪽에 스파 마사지 있음 첫날부터 30% 할인받음 2번 방문시 더 할인해준다고 꼬심 넘어가시길~ 이건좋음 호텔나와서 오른쪽으로 몇걸음 걸으면 음식점있음 여기도 좋음 이름을 까먹음 푸들키움 돌아다님 식당에서 맛집이라함 수영장이 상당히 깊음 2미터... 1.6미터도 미친듯이 깊음 170은될듯
Traduci
Risposta dalla struttura: Dear Ms. Lu-i,Warmest Greetings from Hoian Sincerity Hotel & Spa!Thank you for taking the time to share your feedback regarding your recent stay. We’re genuinely sorry to hear that your experience didn’t meet your expectations, particularly with our water pressure. Please accept our sincerest apologies for any inconvenience caused.We take every piece of feedback seriously, and we’ve already started working on the concerns you raised. Specifically, we are addressing the issue with the Maintenance team.We hope you’ll consider giving us another chance to provide the high-quality service we’re known for. If you have any further concerns or suggestions, please feel free to reach out directly, and we will do our utmost to ensure your next stay is flawless.Best regards,Joey PhamE-commerce ManagerHoian Sincerity Hotel & Spa