Recensioni su Chang An Jin Zuo Hotel

The front desk staff had a terrible attitude, no smile and bad tone! (Everyone was the same) None of the 4 front desk staff came to check in, leaving people waiting! No notice after waiting for 20 minutes! The access card failed every day and I had to go to the front desk to find the staff, they always looked impatient to the guests. Do you think I really want to ask you for help? It was because your access card failed and didn't let me enter the room that I came to find you!!! 前台态度超差，没笑容语气差！（每个都一样） 4个前台工作人员都没一个人来办理入住，让人在一边干等！等20分钟都没任何通知！门禁卡每天都失灵要到前台找工作人员，她们总是一脸不耐烦对客人。你们觉得我很想找你们帮忙吗？是你们的门禁卡失灵不让我进房，我才来找你们啊！

This hotel can be very hit & miss. I have stayed here 3 times and had 3 different experiences. First things first, though, it is worth pointing out that location is excellent, especially for its price, and staff are always very friendly, and often have a decent level of English, as well as Mandarin & Mongolian (almost every guest I ever see here speaks Mongolian). My first stay here, I had no complaints. The room was clean, comfortable, & spacious. An excellent room at its price, if just slightly dated. My next stay was totally different. I was told upon checking in that my room didn't have a shower but I could move the next day. Not ideal after a day of travelling but I was tired so accepted it and went to bed. The next evening, I returned to the hotel & was told I still couldn't move, & had to wait another day (the day I was checking out). I managed to convince staff to let me move eventually as I really needed a shower, & there was a room available - so why couldn't I just be there in the first place? My third and final stay was also disappointing, though not as bad as the second. Upon checking in, there was a huge group who had checked in just before me - not ideal, but little you can do. But only one elevator was working, and would only hold around 3 or 4 people at a time. So it genuinely took almost half an hour to get to my room. Then, for some reason, the elevator call button on my floor didn't work. Fortunately I found a staff elevator that took me out the back exit and had to use this for the rest of my stay - but that somewhat reduced the convenience of the location. All in all, while I appreciate the price and location here, I have started using other hotels when I visit Hohhot now.