Ameron Neuschwanstein Alpsee Resort & Spa

Recensioni su Ameron Neuschwanstein Alpsee Resort & Spa

Ameron Neuschwanstein Alpsee Resort & Spa

Alpseestraße 21, Hohenschwangau, 87645, GermanyDettagli hotel
Ameron Neuschwanstein Alpsee Resort & Spa
Ameron Neuschwanstein Alpsee Resort & SpaAmeron Neuschwanstein Alpsee Resort & SpaAmeron Neuschwanstein Alpsee Resort & Spa
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Fantastico
90 recensione
Recensioni verificate
Ubicazione4.9
Strutture e servizi4.5
Servizio4.7
Pulizia4.8
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Tutte le recensioni(90)
Recensioni positive(90)
Recensioni con foto/video(38)
Posizione ideale(25)
Ottima colazione(23)
Proprietario simpatico(22)
Ottimi servizi(14)
Vista meravigliosa(10)
Posizione conveniente(9)
Ambiente di classe(8)
Parcheggio comodo(5)
Utente ospite
Jägerhaus Double Room
Soggiorno: mar 2024
Coppia
5 recensione
4.7/5
Fantastico
Pubblicata: 26 apr 2024
Very conveniently located hotel. The hotel is beautiful, has complete facilities. We chose to stay in a traditional style room, decorated to match the ancient history of the castle. The breakfast was very good.
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Risposta dalla struttura: Dear Guest, thank you for your kind words about our hotel. We're delighted to hear that you found our location convenient and enjoyed the beauty and full facilities of our establishment. It's wonderful that you opted for a traditional style room, designed to reflect the rich history of the castle. We're also pleased that you found our breakfast to be very good. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Razvan Kefer General Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: giu 2024
Famiglia
14 recensione
4.5/5
Ottimo
Pubblicata: 10 lug 2024
Best location and amazing views. Super clean and stylish. Nice spa. Great breakfast.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your fantastic feedback!We are thrilled to hear that you enjoyed our prime location and amazing views, and that you found the hotel super clean and stylish. It’s great to know that you had a nice experience at the spa and enjoyed our great breakfast.We look forward to welcoming you back soon!Best regards,Razvan KeferGeneral Manager
Utente ospite
Camera Standard per due persone
Soggiorno: feb 2024
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 3 apr 2024
Very nice hotel in a beautiful location. Professional and caring staff. The restaurant was good, but menu doesn't offer any proper vegetarian offer. The SPA is limited in size with no hammam. Unfortunately the relax room was extremely cold due to a broken window.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our hotel and the beautiful location, as well as the professionalism and care provided by our staff.We apologize for any inconvenience regarding the vegetarian options in our restaurant. Your feedback is valuable, and we will certainly take it into consideration as we review and update our menu to better accommodate the needs of all our guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,Razvan KeferGeneral Manager
Julia
Jägerhaus Double Room
Soggiorno: giu 2023
Coppia
33 recensione
5.0/5
Eccezionale
Pubblicata: 14 set 2023
We loved the hotel, it’s atmosphere and the surroundings! Breakfast was exclusively delicious and lots of varieties! The buses to the castles are just nearby
Traduci
6/10
Risposta dalla struttura: Dear Julia, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Link
Camera Comfort matrimoniale
Soggiorno: nov 2023
Coppia
20 recensione
5.0/5
Eccezionale
Pubblicata: 30 gen 2024
Top Location. Very friendly staff and tasty breakfast. Definitely come again
Traduci
Risposta dalla struttura: Thank you for your kind words! We're thrilled to hear that you enjoyed the friendliness of our staff and found the breakfast tasty. We would be delighted to welcome you back for another enjoyable stay in the future. Until then, safe travels! Best wishes Razvan Kefer General Manager
Utente ospite
Camera Doppia Deluxe Alpenrose
Soggiorno: set 2023
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2023
Very nice room with beautiful scenery directly facing the lake, room facilities, balcony and private bathroom excellent. Swimming pool also good. Hotel staffs kind and supportive. One thing need to mention that room service is very difficult as no menu in the room and have to go the reception desk, which should walk long way from hotel, given that the restaurant at another end, if ordered, could be cold when sending to room.
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Utente ospite
Jägerhaus Double Room
Soggiorno: ott 2022
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 5 dic 2022
This is the best hotel if you are planning to visit Castle of Neuschwanstein. Make sure you booke the main building. We booked the Jagerhaus by mistake. It is a seperate building just a few steps away but the decor is very old style and nothing like the modern "MAIN" building. We were able to discuss with the front desk and upgrade for a small price to the main building. Breakfast was very nice in the main building.....another reason to stay there.....what you would expect from a boutique 5 star in the area. The spa (pool and sauna) is fantastic. Amazing view of outside while enjoying either.
Traduci
Risposta dalla struttura: Hello, Thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Hazem Barham
Camera Standard per due persone
Soggiorno: lug 2022
Coppia
15 recensione
5.0/5
Eccezionale
Pubblicata: 23 ago 2022
It was the so clean and the service was really good
Traduci
Utente ospite
Camera Standard per due persone
Soggiorno: mag 2023
Viaggio con amici
1 recensione
4.2/5
Molto buono
Pubblicata: 18 giu 2023
Everything was good
Traduci
Risposta dalla struttura: Hello, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Malingshujingling
Camera Doppia Deluxe Alpenrose
Soggiorno: set 2024
Viaggio con amici
12 recensione
3.5/5
Pubblicata: 30 ott 2024
記得2006年第一次來德國的時候就來玩過天鵝堡,但把我深深吸引的是山腳下這片寧靜的阿爾卑斯湖。隨後短短兩年間我又因各種機緣巧合來過這裏兩次,每次還都是相同的路線,但卻從未在這裏好好享受慢節奏。所以這次18週年紀念之旅是我第四次來天鵝堡,特意選擇一定要住到天鵝堡腳下的阿爾卑斯湖邊!哪怕今天冒着大雨、忍受着德國高速的大塞車,自駕370公里歷時足足四個半小時也一定要來! 果然酒店位置絕佳,房間不僅寬敞而且景色太絕了:抬頭一望老虎窗,左邊舊天鵝堡、右邊新天鵝堡;轉頭再瞧另一側的大窗,外面就是阿爾卑斯湖…這簡直神仙風景啊!正得瑟着,忽然發現這房間無論怎麼插房卡都沒法取電,立馬打電話去前台報修,來幫我修理的電工居然是幫我代客泊車的那個**大叔,搞半天把我衣櫃擋板全拆了才發現裏面還有個配電箱,一陣搗鼓終於搞定;又發現房間沒有拖鞋浴衣和水,趕緊又再來補貨,這邊還沒忙完,抬頭一看天花板上一衹很大很大的活蜘蛛……..好在**大叔倒也手腳麻利,很快搞定一切。我忍不住悄悄跟他説:感覺你們酒店就你一個員工,太辛苦了!他也很無奈的搖頭説:今天國慶節的確人手不夠….我真的很好奇不知這裏國慶節加班的話加班費怎麼算哈哈哈哈哈
Traduci
6/13
Risposta dalla struttura: Dear Guest,thank you for sharing your heartfelt story and your wonderful experience of returning to this magical place. We are honored that you chose our hotel for such a special occasion as your 18th anniversary trip. Your vivid description of the stunning views from your room—overlooking Hohenschwangau Castle, Neuschwanstein Castle, and the serene Alpsee—is truly inspiring, and we’re delighted to have played a part in making your journey memorable.We deeply appreciate your patience and understanding during the unexpected challenges in your room. It’s great to hear that our dedicated staff member quickly resolved the issues for you, even during a busy national holiday. Your kind words about his hard work mean a lot, and we will certainly share them with him.Thank you once again for choosing to stay with us despite the long drive and rainy weather. We hope to welcome you back for your next visit and provide you with an even more seamless and enjoyable stay.Best regards,Razvan T. KeferGeneral Manager
Utente ospite
Camera Standard per due persone
Soggiorno: ago 2024
Altro
15 recensione
5.0/5
Eccezionale
Pubblicata: 22 set 2024
地理位置非常好,就在新天鵝堡山腳下。早晨慢慢走上山,有點晨練的感覺。酒店早餐十分豐富,也提供了停車場。酒店房間有點像國內商務酒店的樣式,沒有內置的衣櫃,到也清清爽爽。晚飯是在酒店Bar裏吃的,價格也就是正常餐廳價格。
Traduci
Risposta dalla struttura: Dear Guest,Thank you for sharing your detailed experience with us! We're glad you enjoyed the hotel's prime location near Neuschwanstein Castle, as well as the morning walk up the mountain—what a great way to start the day with some exercise! It’s wonderful to hear that you found our breakfast offerings rich and appreciated the convenience of our parking facilities.We are looking forward to welcoming you back one day here in Hohenschwangau.Kind regards,Felix Elias BeckmannExecutive Assistant Manager i/c F&B
claborate
Camera Doppia Deluxe Alpenrose
Soggiorno: set 2024
Coppia
23 recensione
4.2/5
Molto buono
Pubblicata: 18 ott 2024
酒店位置就在天鵝堡公交站旁邊,對於參觀天鵝堡的遊客來説很方便。免費升級了房型,接待和早餐都很不錯。唯一不足的是設施有些老舊了,不過總體還是很令人滿意的一次體驗。
Traduci
Risposta dalla struttura: Dear claborate,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the convenient location near the Neuschwanstein Castle bus stop, the room upgrade, and our breakfast service. We’re pleased that your stay was overall a satisfying one.Kind regards, Felix Elias Beckmann Executive Assistant Manager i/c F&B
4HAUSlaoyu
Camera Standard per due persone
Soggiorno: set 2024
Viaggio con amici
15 recensione
5.0/5
Eccezionale
Pubblicata: 10 ott 2024
這酒店值5分,2000左右的價格略高,但物有所值吧,房間小但很乾凈,客房窗外側面可以看到新天鵝堡,酒店正門就在高天鵝堡對面,早餐誠意滿滿,有泳池和Spa
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your kind feedback!We are thrilled to hear that you found the hotel worthy of a 5-star rating. We appreciate your comments on the cleanliness of the room and the beautiful side view of Neuschwanstein Castle from your window. Our location directly opposite Hohenschwangau Castle is indeed a highlight, and we’re pleased that you enjoyed the generous breakfast offerings, as well as our pool and spa facilities.We look forward to welcoming you back for another great stay!Best regards,Razvan Tiberius KeferGeneral Manager
Utente ospite
Camera Standard per due persone
Soggiorno: set 2024
Famiglia
32 recensione
5.0/5
Eccezionale
Pubblicata: 2 nov 2024
酒店就在天鵝堡上山的巴士站對面,位置非常好,停車場是露天的,步行可達高天鵝堡。 酒店整體設施很新,居住舒適,度假的話推薦連住幾天。
Traduci
Risposta dalla struttura: Dear Guest,thank you for taking the time to share your wonderful feedback! We are delighted that you enjoyed our excellent location, conveniently opposite the bus station leading up to Neuschwanstein Castle and within walking distance of Hohenschwangau Castle.It’s also great to hear that you appreciated our modern facilities and found your stay comfortable. Your recommendation to stay for several days is much appreciated, and we hope to welcome you back soon for a longer and even more relaxing visit.Best regards,Razvan T. KeferGeneral Manager
willie253
Camera Comfort matrimoniale
Soggiorno: giu 2024
Famiglia
28 recensione
4.3/5
Molto buono
Pubblicata: 10 ago 2024
第2次到新天鵝堡,這次就把行程放寬一點,選了山下的這家酒店,步行20分鐘左右就可以到達山上的新天鵝堡。如果自駕,可以直接停在酒店的停車場,雖然收費,不過酒店前台入住時會給停車券。酒店房間比較大,設施也相對齊全,我們的房間正對一個小坡門口不時會有一些小動物。但是如果要使用酒店的相關健身設施(尤其泳池、Spa)、按摩服務,還是建議早一些,晚上晚一些就沒有人管理了。另外的主要缺點就是衞生方面的細節注意不夠,枕頭上以及早餐時取的餐盤上都會發現沒有清理乾淨的痕跡,酒店倒是很快給予了改進的答覆。
Traduci
Risposta dalla struttura: Dear willie253,Thank you for sharing your detailed feedback about your recent stay with us. We’re pleased to hear that you found our hotel convenient for visiting Neuschwanstein Castle and enjoyed the spacious room and the beautiful view of the surrounding area.We appreciate your comments about our fitness and spa facilities. It’s helpful to know that you felt the need for earlier access to these amenities.We also want to apologize for the cleanliness issues you encountered. We take these concerns very seriously and will address them with our housekeeping team to ensure a higher standard of cleanliness in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide an even better experience.Kind regards,Felix Elias BeckmannExecutive Assistant Manager i/c F&B