Falkenstein Grand, Autograph Collection

We had a truly relaxing and enjoyable stay at the Falkenstein Grand. The hotel is set in a beautiful, peaceful location with stunning views over Frankfurt and the surrounding hills—perfect for a quiet getaway just outside the city. The heated outdoor pool was definitely a highlight! It’s beautifully maintained and a great place to unwind at any time of day. The spa facilities were also excellent and very clean. The staff were outstanding—friendly, attentive, and always ready to help. From check-in to check-out, we felt very well taken care of. Our room was spacious, clean, and comfortable, with a lovely view. We also enjoyed the breakfast, which had a good selection and was served in a very pleasant atmosphere. Highly recommended if you're looking for a peaceful, high-quality stay with great service and wellness facilities.

This hotel is far cry from. 5 star resort. I & my husband stayed here for 3 nights and we have too many complaints to list here, from shabby rooms, very bad internet, very loud noise level coming from the outdoor restaurant until 1 am, and very cold indifferent staff. If you’re looking for luxury, this is not the one to consider.

We stayed for 2 nights as a party of 7 to celebrate my parents 50th wedding anniversary. The hotel was exceptional at getting little touches in place before we arrived. They honored our titanium members by upgrading our room and the overall service was wonderful. As a 3 generation travel party my kids loved the zip line in the playground and the pool. My parents found their suite perfect and complimented the breakfast buffet as one of the best. Having never stayed before I was apprehensive about booking for such a major anniversary but the Falkenstein grand delivered a once in a lifetime stay for my family. We will definitely be back. This was the 2nd stop on our cross Europe trip from Brussels to Vienna and my girls where extremely disappointed our return route did not take us back to stay again.

Dingy and depressing rooms and rude bar staff. The dated dreary rooms ****** the life out of us. There was no shaving/make up mirror. Access to the wardrobe and mirror was blocked. There is no plug socket for the hair dryer anywhere near a mirror and the cable is too short to reach, so hair drying was done kneeling on the floor. The worst thing was incredibly rude bar staff who told us we had to sit in the corner of the bar as access to the TV screen was reserved for Germans! We do not know if this was Xenophobic or not but was humiliating. Luckily the charming guests refused to listen to him and invited us to join them. It meant we chose not to purchase breakfast at the hotel as we did not want to be subjected to such appalling treatment again. The bed was a basic king size. On the bright side the desk staff and manager were friendly and helpful, though failed to tell us our dormitory block had a lift, so we climbed to the second storey before discovering it was tucked into a separate entrance. Would we stay here again? Not in a million years.

I stayed in the hotel because my company hosted a meeting here. I was here for 6 nights and experienced a lot of what the hotel offered and overall really liked the hotel. My room was located in the main building (building 4) and was large and newly renovated. The weather was very very unseasonably warm the week I was there and there is limited to no air conditioning in the hotel and other facilities. I was told my room didn’t have AC but it was cool and comfortable. Beds and linens were super comfortable. I enjoyed the included breakfast buffet. Something for everyone and very well done. The views from the outside patio was beautiful. Lunch that was offered in the restaurant was also delicious. Our meeting at the hotel was also generally good. None of the meeting rooms in the main hotel building had AC. Our meetings were in the Ascara Spa building and those were newer. Alexandra from the front desk was outstanding. She was gracious about my lack of German and had great recommendations for restaurants and was very kind and helpful. Thanks to the entire staff for a wonderful experience.

This is a heritage property with beautiful landscaping and well appointed rooms with contemporary comforts. The staff is friendly and helpful. The only downside is that there is no air conditioning and neither any fans which makes the room uncomfortable when the temperature goes above 24 degrees, which is now very common across Europe.